Music stops when 6G nano gets asleep

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Music stops when 6G nano gets asleep

The problem is that when the ipod is put to sleep, it stops the music, which then requires to wake it and put the music back to play. It occurs both when it instantly falls asleep (after +/- 30 sec without touching the screen) and when it is manually put to sleep, making it practically impossible to listen to anything for more than 30 sec non stop. Thanks for helping.

iPod nano, Windows XP

Posted on Sep 4, 2011 7:23 PM

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Answer 1

Sep 6, 2011 4:57 PM in response to xavier103

Your nano is pausing playback when the screen goes dark (Either when it goes dark on its own or when you click the sleep/wake button). The reason for this is that it is not detecting your headset. You may be able to hear music, but the headset jack is not inserted enough for the nano to detect that it is there (or something is blocking the connection). Here are your three options:

Insert the headset jack harder. Most folks find that this solves their problem. If you can see ANY of the silver of the plug when it is inserted, it is NOT fully inserted. You should feel and hear a click" when it is fully inserted.
Clean out the crud in the headset port. If you have tried #1 and it just won't insert all the way, it is likely that you have crud in your headset jack. Shine a light in there. The entire inside of the jack is white, so if it looks dark down at the bottom, there is probably crud down there. You can try blowing it out or using canned air. Just understand that shoving anything else in there to clean it out will be taking your warranty into your own hands! However, I have cleaned mine out using whatever was handy and small enough to fit in there and so far so good. Your results may vary!
Take it to the Apple store. If you have really tried with 1 and 2 and it is still happening, then there might just be something up with your headset port or your headset jack. If it is the headset jack, you can look closely at that and be pretty sure if that is the problem. Try another headset to make sure. If you have worked all the way through to this point and it is still happening, it is time to take it to the Apple store.

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