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iPhone 4 - How do I change my outgoing mail account?

Help please. I have an iPhone 4 that keeps using an inactive email account to send messages. Even if I am replying to a message directly from my comcast email account, the message uses the inactive account as the reply. It uses the inactive account for everything....photos. Everything I have read says to go into mail preferences and select the "Default Account" tab and select the account I want to use. But I don't have that tab in my preferences. Thanks!

iPhone 4

Posted on Sep 5, 2011 7:38 AM

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7 replies

Sep 5, 2011 9:26 AM in response to rickair

Is it possible you configured your Comcast account to use your Gmail email address? Double-check all your account settings and make sure it's not in there.


Also, what Outgoing (SMTP) server and login are you using? If you've configured your Comcast account to use the Gmail SMTP server, Gmail might be inserting its own address as a security feature.

Sep 5, 2011 11:23 AM in response to rickair

Go into Settings>Mail, Contacts, Calendars>and select the Comcast account. From there look at the Outgoing Mail Server. It shoudl list the Comcast SMTP server. Touch that button and it will take you to another settings page for SMTP. It will show you the Primary SMTP server along with other SMTP servers. If the gmail server is listed there, then you can touch on it and turn it off. That should take care of it. The iPhone will try and use the SMTP server you have listed for a particular mail account, however, if that server is unavailable, it will take the next one on the SMTP list until it gets to one it can use.


Edit: Make sure that you have removed the checkmark in iTunes in regards to syncing mail acocunts. That only has to be done once, if at all. If you have it set to sync mail accounts each time you sync the iPhone, it is going to re-copy the accounts you have on the computer back to the iPhone. All it copies is the settings though.


See if this helps you out.


Message was edited by: ChrisJ4203

iPhone 4 - How do I change my outgoing mail account?

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