7 Replies Latest reply: Sep 5, 2011 4:54 PM by rachaelfromaliso viejo
rachaelfromaliso viejo Level 1 Level 1 (0 points)

I can't get airport extreme to work with iPad


iPad
  • Tesserax Level 8 Level 8 (49,860 points)

    Do you currently have other wireless clients that can connect successfully to the AirPort Extreme Base Station (AEBS)? ... just not the iPad. How do you have the AEBS' wireless configured? That is, what is the current Radio Mode and Security settings (from the AirPort Utility on the Wireless tab)?

  • rachaelfromaliso viejo Level 1 Level 1 (0 points)

    I should have mentioned I have wireless using airport extreme working fine on all devices, Mac and windows. Now we are trying to use airport for wireless printing. MacBook plug and play worked great. iPad could not detect the printer. Reading apple support, my canon printer is not supported for wireless printing w iPad, oh well.  For The windows laptop , we downloaded bonjour, installed and it cannot detect the printer either. Maybe a firewall issue, don't know.  So printer is now back on the desk plugged in to the laptop, and MacBook wireless printing is "offline".

  • Tesserax Level 8 Level 8 (49,860 points)

    Ok so the issue is really related to printing from the iPad or PC ... but, if I understood correctly the MacBook is not having any issues printing to the Canon printer? What is the model of this printer. Does it have built-in network (wired or wireless) capability or only USB? If USB, I assume that you have it connected to the AirPort Extreme Base Station's (AEBS) USB port ... correct?

  • rachaelfromaliso viejo Level 1 Level 1 (0 points)

    Yes, MacBook prints wirelessly to canon mp490. Windows laptop prints to canon printer when directly connected to it via USB. Can't get win laptop to print to canon printer wirelessly, using airport extreme with bonjour.  iPad is on the same wireless network. Neither laptop nor iPad can see the printer wirelessly. Dont believe the printer has wireless feature. Yes, printer was connected to USB port on airport extreme, that's how I got MacBook to print. It was such a breeze.

  • Tesserax Level 8 Level 8 (49,860 points)

    Ok, thanks for clarifying that for me. We have two distinctly different printing problems. Let's try tackling them one at a time if you don't mind.

     

    In order for the iPad to print to a printer it would either have to be AirPrint-enabled or you would need another solution, like PrintCentral for iPad or Printopia. Unfortunately, I don't believe your Canon printer is AirPrint-enabled. There aren't many printers on the market that currently are. All of them, that I am aware of, are HP devices.

     

    Now for the PC. I would go with what you have already suggested and that is try disabling either the Windows or third-party software firewall. Which version of Windows is it running? Just in case it's XP, here are two excellent iFelix articles on how to do so with or without using Bonjour.

  • rachaelfromaliso viejo Level 1 Level 1 (0 points)

    Sounds like that's it. We will try the firewall, I'm not sure that we'll want to run w a disabled firewall. Hmm.

     

    As far as the iPad, I did try the app earlier today, and unfortunately my printer wasn't one on their list. But I will try another app and see if I get any better luck.  But if the laptop can't print wirelessly, my Mac and iPad won't be able to use wireless features as the printer will have to be on the desk next to the laptop.

  • rachaelfromaliso viejo Level 1 Level 1 (0 points)

    Thanks for all the help, Tesserax.