6 Replies Latest reply: Dec 3, 2013 11:05 AM by Lawrence Finch
manjila Level 1 Level 1

My iphone shows the apple logo only, its doesn't turn on or off.

iPhone 4, iOS 4.3.2
Reply by Roger Barre on Sep 5, 2011 1:49 PM Helpful

If iPhone won’t turn on, or if the display freezes or doesn’t respond

  • Press and hold the Home button below the screen for at least six seconds, until the application you were using quits.
  • If that doesn’t work, turn iPhone off and turn it on again. Press and hold the Sleep/ Wake button on top of iPhone for a few seconds until a red slider appears, and then drag the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
  • If that doesn’t work, reset iPhone. Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears.

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