Macbook Pro running Lion won't recognize CD

I am running off of a Late 2008 Macbook Pro. Current Version: 10.7.1. I have had it serviced by Geek Squad (purchased at Best Buy) twice for display issues.


I upgraded to Lion right after it came out, and now my computer will not recognize a music cd that most certainly contains data. It states that it is a blank cd and asks me what I want to do with it.

It will recognize and run DVDs.


A few weeks ago I noticed that it will not burn cds either. I have burned a couple of mp3 discs for my car off of iTunes and when I put them into my car's cd player it states that the disc is blank and ejects it. When I return the disc to my computer (even though iTunes shows it as burned successfully and you can see all of the tracks before ejecting) it is blank.


Any assistance would be greatly appreciated!

MacBook Pro, Mac OS X (10.7.1)

Posted on Sep 5, 2011 9:21 PM

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15 replies

Nov 21, 2011 11:51 PM in response to tronika

Everyone needs to bombard Apple support sites until they fix it... This situation is just plain stupid and it's incredibly unprofessional of Apple to just ignore it.

I'm just annoyed that I cannot add new CDs to my iTunes library, but I'm sure there are others who really need their computers to work properly!

I've made a telephone appointment with Apple... If that doesn't work, I'm off to the Apple Store... but I won't be paying them $$$$ for a problem that they have clearly created!

Nov 30, 2011 3:03 PM in response to cwilliams6

Similar problem here. I've got a brand new 27" iMac runing Lion. It won't mount or play commercial DVDs. I can force it to mount using Disk Utility, but the DVD player still tells me, "supported disc not available."


The same DVDs mount and play fine on my older iMac running Snow Leopard.


I tried changing the preferences in the CDs & DVDs sytem preferences, but it doesn't change anything. DVDs won't play in Lion.

Nov 30, 2011 3:19 PM in response to Shams Shirley

OK -- I did some more experimenting. If I make a fresh user account, then switch to it and insert the DVD, the Mac asks me to set my DVD region, after which it mounts and plays the DVD. After doing so, I can switch back to my main account, eject the disk, and reinsert it. Now it mounts and plays there too.


Since this is a new iMac and I transfered my previous account settings and software to this one, my main account probably incorrectly had a preference set that told it the DVD region was already determined for this new DVD player. However, since that wasn't true, the DRM on the commercial DVD was preventing it from playing.

Dec 1, 2011 2:46 AM in response to cwilliams6

same problem as many other users :


since I moved to Lion, music CDs , DVDs and RW disks not recognized and ejected 10 sec after being introduced .


I tried without success some of the recipes seen hereabove (like fiddling with the preferences when a disk is inserted )


The only disk recognized is the original Apple disk for the installation of Leopard

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Macbook Pro running Lion won't recognize CD

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