5 Replies Latest reply: Dec 25, 2011 12:40 AM by fruhulda
N_almana Level 1 (35 points)

Safari doesnt work on my macbook.

When i press it it jumps a few times as it its going to open but it does not.

Please help me i need help soo badly.

My Mac is Mac OS X (10.7.1)

MacBook Pro, Mac OS X (10.7.1)
  • Kyle Harrison Zeitler Level 1 (0 points)

    I have this problem as well.

  • kurtisfrombend Level 1 (0 points)

    If your Safari won't open, one or more of the following procedures should fix it:



    1. Go to Home/Library/Safari/ folder and remove the following two files:


    • history.plist

    • lastsession.plist


    (Safari may not load properly If these two files are corrupted.)


    2. Go to Home/Library/Caches/Metadata/Safari/ and remove the contentsof that folder.


    (These are just webhistory files and are not required for Safari to run. However, similar to preference files, problems can arise if they have become corrupt.)


    3. Locate the cookies.plist file that's located in the Home/Library/Cookies/ folder and remove it.


    (Again, faults in stored cookies may interfere with Safari's launch.)


    4. Check whether any of your third-party internet plug-ins may be interfering with the launch of Safari by carefully moving them to the desktop (do NOT delete them at this stage). You can find these in two places:


    Home/Library/Internet Plug-Ins/ folder, and Global plug-ins are located in the Macintosh HD/Library/Internet Plug-ins/ folder.


    Restart Safari and place them back in the correct folders, one at a time, closing and re-opening Safari each time. If you discover that one of them was causing the problem with launching Safari, trash it and download and install a fresh copy.


    Good Luck!

  • Dale Koop Level 1 (5 points)

    I also have this problem after the security update yesterday. Using a macbook Pro with 10.6.8 .

  • Alpesh Gor Level 1 (0 points)

    kurtisfrombend, the files you mentioned in points 1 & 2 don't ecist on my Mac. In fact, in Library I don't have a Safari Folder at all. Nor do I have a Metadata folder in Caches.


    Is that normal?

  • fruhulda Level 6 (15,120 points)

    You are probably int the wrong Library folder. To find it on Lion you have to press the Option key and click on the Go menu in Finder. Now you will be able to choose the right Library folder.