I use the standard mail facility on my iPad 2. I receive my mail via a POP3 connection.
The problemen is I cannot delete any mail. Nor can I create new mailboxes. The wastebasket symbol works fine, but after deleting a message it returns "Unable to delete the message". Who can help me out?
iPad 2, iOS 4, iOS 4.3.5
Try rebooting the iPad by pressing and holding the on/off and home buttons simultaneously until the screen goes blank and you see the apple logo. It should take about10-15 seconds to reboot.
Try rebooting the iPad by pressing and holding the on/off and home buttons simultaneously until the screen goes blank and you see the apple logo. It should take about10-15 seconds to reboot.
You can't create any mailboxes on the iPad. If you have an IMAP or Exchange acccount, sometimes if you create mailboxes elseware they get recreated on the iPad but not with a POP3 account.
Can you send mail?
Thanks, but it didn't work.
After the reboot there was a mailbox ' recycle bin', but after trying to delete one mail this box disappeared and the mail couldn't be deleted. So what's next?
Sorry, I checked THE 'correct answer' but it isn't.
Everything works fine, but I can not delete any mail. And I can not create any mailbox, not even a recylce bin. Is this THE famous user-friendly Apple?
Have you tried deleting the mail account, then setting it up again? Of course, make sure you know your password before trying this.
No and I cannot see why I should, because everything else is working ok.
But in another thread I found the solution:
Re: Cannot delete mail
Jul 15, 2010 6:09 PM (in response to jeansheller)
there is an easy fix for it.
go to Settings
Mail, Contacts, Calendar
tap the email account on the list
go to Advanced Settings
tap "Deleted Mailbox'
select 'Trash' (yes it's already checked but select it again)
That will fix the problem.
iPad
And it did! Can't figure out why, but I think it's a bug to be fixed as soon as possible.
Thanks
A note to those still having a similar problem. I had this problem with a particular email account on all my devices, once of which had iOS7 and another iOS8. Couldn't delete messages as described in the original question. The problem turned out to be that the Apple mail tries to move the deleted messages to the local Trash folder by default, and my email account didn't like that. So I changed the settings to move deleted messages to a Trash folder on the server, and that fixed the problem.
To change the settings, go to "Settings" on your device, then click "Mail, Contacts, Calendar", select, the problematic mail account, click on it, then click on the name of the account again until you get to the screen "Account", which shows all the server settings. Scroll down, click on "Advanced". Once there, click on "Deleted Mailbox" and select a destination folder on the server (e.g., Trash), and NOT the Trash folder on your device.
Unable to delete mail
