Internal FaceTime error occured

I am getting the samething on my MacBook Pro running OS X 10.6.8. Is there a software update for FaceTime 1.0.2 that will correct this problem?

I get a similar error on my mac mini using the same OS. I posted my thread three weeks ago and not one reply. Why can't anyone help us?

https://discussions.apple.com/thread/3677441

I just posted that I'm experiencing the same problem. Did you ever resolve this?

Finally I did. In my case, turns out I had my webcam attached to a peripheral USB hub. Because my type of webcam needed the USB for power, it wasn't getting enough from the hub and therefore wasn't fully functional, which is why Facetime was giving me the error. All I had to do is attach the USB directly to my mac and now it works fine. So check and make sure your webcam is fully functioning if you are getting that message.

Has anyone resolve the problem

i am having the same issue, since installing mountian lion on my iMac

I was getting the same error, and I could not find the file to copy that others had mentioned. However, I found a fix that works for me. I did a "control + click" on the facetime icon in the dock, selected "options" then "remove from dock". Once it was gone, I opened "launchpad" opened Facetime from launchpad, then when the icon was in the dock I did another "control + click", "options" and then "keep in dock". Now I have no problem opening it. Hope this helps someone else.

Hi, i own a brand new early 2011 macbook pro. recently when i tried to use facetime, it didn't work. i never had to use facetime so i don't know when it stopped working. however it just doesn't work. whenever i click on facetime, a dialog box pops up saying, "An internal FaceTime error occurred. There was a problem with FaceTime. You need to quit and open FaceTime again." and i have to quit it since there is absolutely nothing i can do. i even tried buying it again on the appstore, but, even that does not work because it says i already have it. i really need to get facetime working back again. please help me out, someone.

MacBook Pro, Mac OS X (10.6.6)

Try running it from the Finder | Applications like the TheMeester said. This workaround works for me as well. Whats more interesting however is why it wont work from the dock in the first place. Looks like a MacOs bug of sorts.

uhhhh what is "launchpad?"

I have owned macs for 20 years...never seen "launchpad."

Starting it from Finder does not work.

This is Launchpad, it brings up a list of all of your installed applications.

Hi all,

After installing FaceTime on my mac, I kept receiving the error message that some of you mentioned. It took a while, but I finally figured out my problem. It may work for some of you as well.

Ist, I had to purchase/download OS X Mountain Lion. If you don't see the icloud icon under system preferences, you may need to do this also. Then click on the icon to set up your icloud account and check your FaceTime again. Hopefully it will work.

Good luck!!!