Previous 1 2 Next 18 Replies Latest reply: Sep 9, 2011 3:08 AM by chantal-from-belgian-gardens
chantal-from-belgian-gardens Level 1 Level 1 (0 points)

i just bought a macbook pro i7 (lion). put in a password at the start, deided i was the only person who was going to use the macbook, removed the password by simply deleting it in system (?). now my laptop refuses any password when i switch it on. the one i put in at first does not work, no password at all dos not work. the suggstion given is "you can use <apple ID to get your password". the problem is i did not register my laptop with apple before removing my password, i was so eager to play with it. i also bought the apple care pack, and have not even opened the pack yet. i talked to an expert, who said i should re-install the system over the internet, which i did, but there was no difference in the end: same window with my name and the password box, that does not accept anything. who can help? (i am using another laptop to ask this question)


MacBook Pro, lion
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