1 Reply Latest reply: Sep 10, 2011 5:33 AM by raefromseminole
raefromseminole Level 1 Level 1 (0 points)

I can't open iTunes because of a missing dll file...How can I replace the missing file?  All I get is a black screen with the message saying "ITunes has encountered a problem and needs to close."  When I click for further info I get: Error SIgnature  App Ver 10.4.0.8.0 Mod Name: itunes.dll   Offset:003d25d9 and AppName: itunes.exe.    Can anyone help me?


Windows XP
  • 1. Re: Can iTunes install a missing dll file?
    raefromseminole Level 1 Level 1 (0 points)

    I'll reply myself!......Just in case this happens to anyone else.  When and automatic update from Apple came, the problem corrected itself.  I'm thrilled. I'm now back up and running. Though I did find working my way round the question and discussion area not "user friendly" for beginners. And I can't seem to stop the hundreds of emails I receive from the Apple Support Communities even though I've turned off the auto emails.