Previous 1 2 3 Next 30 Replies Latest reply: Oct 6, 2011 11:07 AM by Whitecity
Whitecity Level 2 (340 points)

So I have a pages document that has some photos with picture frame masks (I think some transparency masks). When I make a PDF from them they display fine on Preview, but the photos are messed up (masks either missing or the original photo and the mask are shown) when I open them in Illustrator CS5 for the Mac or on a PC. What gives? How do I create PDFs that display consistently?
Thanks!

  • Whitecity Level 2 (340 points)

    Any ideas?

  • fruhulda Level 6 (15,120 points)

    None at all, nor can I reproduce it as I do not have Illustrator or a PC.

  • Tom Gewecke Level 9 (77,140 points)

    Have you tried making the pdf by doing Print > PDF > Save as PDF-X?

  • Rasuul Level 1 (0 points)

    Also, does it have to be .pdf format? I often use a workaround of exporting from preview to another format & then re-exporting to pdf. Seems to reduce the 'active' part of the document & make it more amenable to exporting outside the OS environment . . . Of course, if you'd alright using it in CS5 in another format, then you wouldn't even have to do the last step.

     

    Just out of curiosity: would you be able to post a screen shot of what's happening? Sounds really strange.

  • Whitecity Level 2 (340 points)

    Here is the image - I can't see x-pdf as an option.

    Screen Shot 2011-09-11 at 12.50.18 PM.png

    Here is a screenshot of the image in Pages.

    Screen Shot 2011-09-11 at 12.51.06 PM.png

    Here it is in Preview, I can't upload any more images to this thread unfortunately - I'll add the last one in another message.

     

    Any ideas?
    Thanks!

  • Whitecity Level 2 (340 points)

    Screen Shot 2011-09-11 at 12.51.51 PM.png

    This is what it looks like in Illustrator CS5 - on a PC it looks like this too - it's not just some strange rendering - it looks like that on a PC on up-to-date versions of Adobe.

    Any ideas? Thanks!

  • Rasuul Level 1 (0 points)

    to get a .pdf version from your png go > File > Print. There is a "PDF" button on the lower-LH side (see photo). ONe of the options is save as PDF, see if that helps.

     

    Screen Shot ٢٠١١-٠٩-١١ at ٤.٠٠.٣٣ م.png

  • Whitecity Level 2 (340 points)

    Thanks - I know how to produce the PDF - that's the method I'm using - my problem is that the PDF is not displaying the same on a PC and in Illustrator as it is in Pages and Preview.

  • Rasuul Level 1 (0 points)

    Sorry, I'm confused - the 2nd image is a .png taken via screen shot - could you not just edit that & then produce the PDF as above? I know it doesn't explain what's going on with your program, but I'd have to actually have to have the document & see what is going on inside pages (maybe it is an issue with what you have set under "View" . . .). 

     

    Also, if you are using /that/ method for producing the PDF (viz. File > Pring > PDF > Safe as PDF), have you tried exporting as a PDF? (File > Export > PDF). I'm not sure if these processes differ, but it wouldn't surprise me if one worked & they other didn't.

  • Tom Gewecke Level 9 (77,140 points)

    Whitecity wrote:

     

    I can't see x-pdf as an option.

     

    Is that available if you do Edit Menu in Print > PDF?

  • Whitecity Level 2 (340 points)

    All three images are screen shot .pngs. I guess I could just screen-shot the images and then re-insert them, although I'm not sure if that wouldn't introduce resolution issues, it it will get tedious to have to do that for every image I deal with in Pages. I guess that's what I will have to do, but there is still the issue of why Pages doesn't reliably produce pdfs that render properly...

     

    BTW the same problem happens regardless of whether I use export or print to produce the PDF.

  • Whitecity Level 2 (340 points)

    Screen Shot 2011-09-11 at 1.48.45 PM.png

    No.

  • Rasuul Level 1 (0 points)

    Depending on how you're using the images, you needn't necessarily add the extra step of putting them back in Pages . . . once you have the .png, you can just create the PDF directly.

     

    If you want to post the document on a public DropBox link & post the link here, I'd have a look at it: I convert Pages to PDF all the time & haven't had any trouble. I'm curious to see what is happening.

  • Whitecity Level 2 (340 points)

    Hey Rasuul - I will set one up - in the meantime if you are able to send me an email I can mail you the file - you can get my email from my profile here - thanks!

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