12 Replies Latest reply: Oct 4, 2013 11:50 PM by BIG CHEEK
lisa.picante Level 1 Level 1

My iBook G4 can play sound on iTunes, regular system sounds, etc.. but won't play any audio from the internet.  All the system type stuff seems to be in order and my software is up to date. I am using Safari 4.1.3.  Everything was working fine until about a week ago.  Any ideas?

iBook, Mac OS X (10.4.11)
Solved by Ronda Wilson on Oct 10, 2011 11:37 AM Solved
This is a really goofy idea, so excuse me if you think it's insulting. On the YouTube page, when you click on the speaker symbol next to the play triangle, is the slider for the volume set all the way to the right for maximum volume? This has happened to me a time or two, where the volume on YouTube is non-existent. Somehow, the volume got set all the way down, and it carried over then to every YouTube video. It took me a long time to figure out what had happened.
Reply by Ronda Wilson on Sep 10, 2011 4:39 PM Helpful
Hi, Lisa. Welcome to Apple Support Communities. Have you tried using another browser? If not, that would be a good first troubleshooting step. I would suggest trying Firefox.

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