8 Replies Latest reply: Sep 13, 2011 10:36 AM by Demo
ericward6547 Level 1 Level 1 (0 points)

I just bought an ipad 2,  entered my yahoo mail settings, and it connected fine, but when I open the mail icon, I just get a white screen. ?

  • lllaass Level 10 Level 10 (157,355 points)

    Try resetting the iPad:

    Reset iPad:  Press and hold the On/Off Sleep/Wake button and the Home

    button at the same time for at least ten seconds, until the Apple logo appears.

  • ericward6547 Level 1 Level 1 (0 points)

    Gmail works perfectly.

  • ericward6547 Level 1 Level 1 (0 points)

    This is a brand new ipad, I literally just turned it on for the first time. I dont' think resetting is going to help, but I'll try anyways

  • Demo Level 10 Level 10 (82,915 points)

    How are you sure that "it connected fine" if you are getting a white screen? Can you receive mail in the Yahoo account?

     

    If the reset doesn't help, you can try deleting the account and then add it back on again.

  • ericward6547 Level 1 Level 1 (0 points)

    I got it to go past the white screen when I added gmail and then added the yahoo.

    Now the issue is that yahoo is not synching correctly. It says there is one new message , even though I have no new messages when I check on my computer or on the iphone.

     

    The real question is, why am I bothering to use anything yahoo makes in the first place.....

  • Demo Level 10 Level 10 (82,915 points)

    "The real question is, why am I bothering to use anything yahoo makes in the first place....." LMAO

     

    Did you try the reset? That really helps solve a lot of little issues. If it turns out to be that much of a PIA dump the account of off the iPad.

     

    You could also try a simple restart. Hold the sleep button until the red slider appears and slide to shut down. Hold the sleep button until the Apple logo appears and let go of the button. You never know, restarting might help.

     

    You can also try quitting the mail app, restart and try it again. Go to the home screen first by tapping the home button. Quit the app by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on the mail app icon until it begins to wiggle. Tap the minus (-) sign in the upper left corner to close the app. Restart the iPad and try the account again.

  • ericward6547 Level 1 Level 1 (0 points)

    Well it just randomly started working, without any rhyme or reason. I didn't reset or do anything. So it looks like its bugs on yahoo's end.

  • Demo Level 10 Level 10 (82,915 points)

    Well that's good news then!