Hi
I recently took an extended trip and downloaded 3 movies to take with me. The first worked; the other two stopped playing halfway through. Does anyone know how to corRect.
. Will iTunes refund me and if so how? I reset the iPad and I think I'm okay but I'm afraid to download again at $5 a clip.
Any thoughts much appreciated.
iPad 2, iOS 4.3.3
You will be charged again if you download the movies again. If you reset the iPad and you say you are OK - try playing the movies again.
Unfortunately I didn't reset until after the 30 day period expired. So at this point when I pay for a new movie I just don't want the same thing to happen if I download a new movie.
You can try this to report your problem.
https://expresslane.apple.com/GetproductgroupList.do?PRKEYS=131629&locale=en_US
or
How to Report and Issue with your iTunes Store Purchase
http://support.apple.com/kb/ht1933
or
Apple - Support - iTumes Contact
http://www.apple.com/support/itunes/contact/
Frankly, I've seen this occur with other users and I don't know of any way to guarantee that it won't happen again. Not the answer you are looking for - but an honest answer nonetheless.
iTunes movie rentals stop playing halfway through
