13 Replies Latest reply: Feb 5, 2013 4:17 AM by emmadoc1
jgib8371 Level 1 (0 points)

After charging my Ipad 2 overnight, the sound only works through headphones.  When headphones are not plugged in it still says headphones when adjusting the volume.


iPad 2
  • AnaMusic Level 9 (57,110 points)

    Hi,

     

    Quite often a simple Reset will resolve these types of issues...

     

    RESET...

     

    Press and hold the Sleep/Wake button until the red slider appears. When the red slider appears, release the Sleep/Wake button.


  • jgib8371 Level 1 (0 points)

    I have reset by turning off and on,  I have reset within the settings and I read somewhere to turn on holding the sleep/wake button and the home button at the same time.  None of this seems to be working.  Also, the weird thing is headphones are not used in this Ipad.

  • AnaMusic Level 9 (57,110 points)

    jgib8371 wrote:

     

    I have reset by turning off and on,  I have reset within the settings and I read somewhere to turn on holding the sleep/wake button and the home button at the same time.  None of this seems to be working.  Also, the weird thing is headphones are not used in this Ipad.

     

    Did you try a Reset as I Posted above...?

  • jgib8371 Level 1 (0 points)

    Yes, thats the turning off and on one.

  • Demo Level 10 (88,856 points)

    AnaMusic wrote:

     

    Hi,

     

    Quite often a simple Reset will resolve these types of issues...

     

    RESET...

     

    Press and hold the Sleep/Wake button until the red slider appears. When the red slider appears, release the Sleep/Wake button.


    This information is NOT correct. If the OP does this as you have typed, all that will happen is that the iPad will exhibit the slide to shut off bar and it will do nothing at all. What good does this do?

     

    From the Apple Website...

    http://support.apple.com/kb/TS3281

     

    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds.

     

    Wait for the Apple logo to appear on the screen. I will add to this that it takes about 10-15 seconds for the Apple logo to appear - ignore the red slider when it appears on the screen - let go of the buttons when the Apple logo appears.

  • AnaMusic Level 9 (57,110 points)

    Thank You for the Clarification...

     

    It was never my intention to provide False, misleading or useless Information...

     

    Purely my error in interpretation....

  • jgib8371 Level 1 (0 points)

    I have tried this with the Ipad turned off.  But, if I am reading this correctly I need to do it with the Ipad on?

  • Demo Level 10 (88,856 points)

    It should work either way but you can try it with the iPad turned on.

     

    Something else that you can try is to insert headphones or iPod earbuds if you have them, into the iPad and then remove them. Do that a few times and see if that resets something in the system. I'm not saying that it will work, but you can try it.

     

    Do you use a dock by any chance to charge the iPad? If so, place the iPad on the dock and then remove it again. I don't use a dock so do whatever the appropriate instructions are to remove the iPad from the dock.

  • jgib8371 Level 1 (0 points)

    I have tried popping headphones in and out.  I don't use a dock but I have tried plugging it back in and unplugging it.  I have just had it for 3 weeks.  Maybe I should just return it.

  • Demo Level 10 (88,856 points)

    You are entitled to free phone support for technical issues from Apple for 90 days from the date of purchase. A phone call to support would certainly be in order first. But if you get no help, by all means return it for a replacement. There is a one year warranty on the device.

     

    Look here for ways to contact Apple.

    http://www.apple.com/contact/

     

    The Apple tech that you speak to may suggest restoring the device which is a basic troubleshooting step, but this should not occur afte three weeks of use. However, they are the better judge of what should be done than I am.

     

    Message was edited by: Demo

  • jgib8371 Level 1 (0 points)

    Thanks for all your help.

  • Demo Level 10 (88,856 points)

    You're quite welcome. Good luck with support!

  • emmadoc1 Level 1 (0 points)

    I had the same problem and I read that if you ask Siri to play some music it seems to magically fix it. Well it did mine thank god have a go. Good luck