iphone is not recognized on itunes (windows)

Ive tried what the support says to do. Also connected it to a different computer and it recognises it so assuming its my laptop. Tried uninstalling and installing itunes but nothing working ): Thanks

iPhone 4

Posted on Sep 14, 2011 1:43 PM

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4 replies

Sep 14, 2011 2:20 PM in response to jtuck1

I had the same problem and was told to move the iTunes media folder to an external harddisc,

uninstall and reinstall iTunes and then reimport the files from the external harddisc - and it worked 🙂


Hopefully it'll work for you, too !!! Make sure that the apps you've purchased has been saved, too,

as mine got lost... but I didn't have much, so I'm just going to buy them again !! Just so happy it
works again !!


Best of luck to you !!!

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iphone is not recognized on itunes (windows)

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