No sound in quicktime movies

I have the same problem with the movie trailers on apple's site. Video, but no audio.

I am not getting any sound either. my itunes wont play quicktime files but it will play other video files. hopefully this is fixed soon. i noticed quite a few people having problems with audio in one way or another.

I too have this problem. It seemed to start after I was forced to upgrade to 7.0.4. I get no sound when playing back AND the browser playing the content ultimately freezes. This happens with IE and Firefox. I have uninstalled and re-installed Quicktime multiple times. I have run a full disk check and defragmented my drive. No matter what I do the result is the same. I have an unusable, crippled version of Quicktime.

Does Apple recognize their is a serious problem here?

Windows XP

After Trying to figure this out and wasting two hours - I believe this will help you:


Run Quicktime

Then up in the top left corner, click on:

Edit > preferences > quicktime preferences > Audio

Then check the box for Safe Mode (wavOut only)

Then click apply and you are all set - hope this helps

Thanks very much for the suggestion, unfortunately this didn't help. I still get audio but no video and my browser then stops responding and I have to kill it.

Windows Media player, Real player, Flash, everything else works just fine it's only Quicktime that now refuses to play so it's not a driver or system problem either. Very disappointing...

Windows XP

Here is what I did to fix my audio problem. I uninstalled the new quicktime and the new iTunes. Then I went here: http://public.www.planetmirror.com/pub/apple/iTunes/ and downloaded the previous iTunes/Quicktime and my iTunes isnt messing up and I can watch quicktime movies, I'll just keep using this until they update quicktime again.

Thanks Mune! Going back to Quicktime 7.0.3 seems to have solved the problem. I'll just have to remember to keep refusing the update to 7.0.4. I wonder what I should do when 7.0.5 is released??? 🙂

Thanks again.

Having the same problem.

On that mirror, which is the previous version? 5 or 6?

Trying 6 first...

Good luck.

I think you're going for the right one. I downloaded: iTunesSetup 6.0WIN2KXP.exe and that installed Quicktime 7.0.3.

Windows XP

Yep, it was. Problem solved for now.

We'll see how long it takes Apple to fix it...

The preferences method did work for me - but make sure you fully kill Quicktime after appling the change. Make sure it's not still running in the system tray. When you restart it might well have fixed it

What I'm doing. Hang onto that file for 7.0.3, and if 7.0.5 is still fubar, revert again.

Folks,

I also have had no audio in Quicktime Player or trailers at the Apple trailers site since the auto-upgrade to version 7.04. I spent most of the last week in uninstall/reinstall loops. I can't seem to fully uninstall and downgrade to 7.03 as suggested here. I kept copious notes and created a Web page for the problem, if anyone is interested in review:

http://homepage.mac.com/corrp/trouble/quicktime.html

Take care. I hope Apple fixes the problem soon. I've certainly spent much time on it.

Paul

Dell 600SC Windows XP Pro

Folks,

I finally found resolution to my inability to uninstall Quicktime for Windows version 7.04 so I could downgrade to the more successful version 7.03. The final key was a post in another forum on manually uninstalling quicktime:

http://forum.worldstart.com/printthread.php?t=65812

It listed a number of directories to check after I ran, what appeared to be, a successful uninstall. After manually deleting a number of files and directories left behind, I could run the 7.03 installer without seeing "a newer version of Quicktime is installed."

I hope this helps. I updated my web page on this frustrating problem also.

Paul

Dell 600SC Windows XP Pro

Not sure about all that. My initial trouble was found to be that I needed to uninstall both iTunes AND Quicktime.