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Why the missing 25 percent of my pings?

I am a good guy. I was just trying to see if my internet connection was OK.


You can see with four pings, I get a 100 percent. With 20 ping, I get only 75 percent.


I was puzzled by this. I have DSL 700kbps. My internet speed isn't the greatest.


Question: Why the missing 25 percent? Google ignoring ping thinking it is a Dos? Bad internet connection?


mac $ ping -c4 google.com

PING google.com (72.14.204.105): 56 data bytes

64 bytes from 72.14.204.105: icmp_seq=0 ttl=55 time=20.377 ms

64 bytes from 72.14.204.105: icmp_seq=1 ttl=55 time=19.456 ms

64 bytes from 72.14.204.105: icmp_seq=2 ttl=55 time=17.973 ms

64 bytes from 72.14.204.105: icmp_seq=3 ttl=55 time=20.116 ms


--- google.com ping statistics ---

4 packets transmitted, 4 packets received, 0% packet loss

round-trip min/avg/max/stddev = 17.973/19.480/20.377/0.933 ms

mac $ ping -c20 google.com

PING google.com (72.14.204.105): 56 data bytes

64 bytes from 72.14.204.105: icmp_seq=0 ttl=55 time=19.102 ms

64 bytes from 72.14.204.105: icmp_seq=1 ttl=55 time=22.017 ms

64 bytes from 72.14.204.105: icmp_seq=2 ttl=55 time=19.041 ms

64 bytes from 72.14.204.105: icmp_seq=4 ttl=55 time=19.318 ms

64 bytes from 72.14.204.105: icmp_seq=5 ttl=55 time=17.683 ms

64 bytes from 72.14.204.105: icmp_seq=6 ttl=55 time=19.486 ms

64 bytes from 72.14.204.105: icmp_seq=8 ttl=55 time=20.991 ms

64 bytes from 72.14.204.105: icmp_seq=9 ttl=55 time=20.142 ms

64 bytes from 72.14.204.105: icmp_seq=11 ttl=55 time=19.719 ms

64 bytes from 72.14.204.105: icmp_seq=12 ttl=55 time=21.454 ms

64 bytes from 72.14.204.105: icmp_seq=13 ttl=55 time=18.995 ms

64 bytes from 72.14.204.105: icmp_seq=15 ttl=55 time=19.002 ms

64 bytes from 72.14.204.105: icmp_seq=16 ttl=55 time=20.198 ms

64 bytes from 72.14.204.105: icmp_seq=17 ttl=55 time=18.669 ms

64 bytes from 72.14.204.105: icmp_seq=19 ttl=55 time=20.348 ms


--- google.com ping statistics ---

20 packets transmitted, 15 packets received, 25% packet loss

round-trip min/avg/max/stddev = 17.683/19.744/22.017/1.097 ms

mac $

Posted on Sep 15, 2011 11:18 AM

Reply
10 replies

Sep 15, 2011 6:25 PM in response to rccharles

You connection might be a bit "flaky". It just happened to show up by taking a bigger sample (which took more time) than the smaller sample. When doing such things it's best to repeat these tests a few times to see the average. It may well be that if you did the c4 tests enough times it too might show some packet loss. Error correction handles this stuff but it does slow down your transmission rate somewhat.

Sep 15, 2011 11:20 PM in response to rccharles

Pinging random sites on the internet is highly unreliable. Ping something closer to home. Your ISP is a good start. Nobody can fault you for pinging your own ISP.


Do a traceroute.

traceroute <host name here>

Notice the hops going away from you. Ping each hop until you see where the reliability has fallen off. Also, do more pings per sample - I like 100.

Sep 16, 2011 6:39 AM in response to rccharles

Instead of pinging iad04s01-in-f105.1e100.net as you've tried above, definitely try pinging and trace-routing your ISP as was suggested, and also then try pinging 8.8.8.8 (Google DNS). Google has many public hosts for "google.com". And yes, pinging random hosts might simply show you that the target host or some part of the associated network infrastructure at the remote site is overloaded.


What's your internal network connection? WiFi? Wired? Do you really trust your internal network? Some WiFi networks can feature poor stability; any WiFi in any RF-challenged environments (anywhere with overlapping WiFi installations or with any radio-frequency interference) is suspect. WiFi can sometimes be unstable in a radio-quiet area, and all on its own. I've had a few troubleshooting calls that have traced back to bad patch cables, flaky switches and other LAN-local oddities, too.

Sep 17, 2011 8:41 AM in response to rccharles

The google.com host designation does not designate a single network host, it's a variety of different hosts.


I see five different Google hosts answering round-robin DNS from here, and it would not surprise me to see different hosts geographically. (The hosts I've checked are all Google-domain hosts and not the 1e100.net host domain that you're getting. Though that domain is also using Google DNS servers.)


Further, Google likely shuffles which hosts will respond based on the particular regional network topology.


Instead of pinging iad04s01-in-f105.1e100.net as you've tried above, definitely try pinging and trace-routing your ISP as was suggested, and also then try pinging 8.8.8.8 (Google DNS).


Pinging random hosts might simply show you that the target host or some part of the associated network infrastructure at the remote site is overloaded.


Do you really trust your internal wired network? (You're on really old gear with that Mac, and any technology - DSL or otherwise - can introduce errors.) I've handled networking troubleshooting calls that have traced back to bad patch cables, flaky switches or routers, and other LAN-local oddities, too.

Sep 17, 2011 9:58 AM in response to MrHoffman

Thanks for everyone's analysis.


My network is suffering much less ping looses today. I didn't change anything, but trying on a different day!


mac $ ping -c20 8.8.8.8

PING 8.8.8.8 (8.8.8.8): 56 data bytes

64 bytes from 8.8.8.8: icmp_seq=0 ttl=54 time=27.485 ms

... clipped ...

64 bytes from 8.8.8.8: icmp_seq=19 ttl=54 time=27.794 ms


--- 8.8.8.8 ping statistics ---

20 packets transmitted, 20 packets received, 0% packet loss

round-trip min/avg/max/stddev = 25.285/27.392/29.155/0.856 ms



mac $ ping -c20 google.com

PING google.com (72.14.204.99): 56 data bytes

64 bytes from 72.14.204.99: icmp_seq=0 ttl=55 time=19.197 ms

... clipped ...

64 bytes from 72.14.204.99: icmp_seq=19 ttl=55 time=18.554 ms


--- google.com ping statistics ---

20 packets transmitted, 19 packets received, 5% packet loss

round-trip min/avg/max/stddev = 17.965/19.347/21.148/0.824 ms

Why the missing 25 percent of my pings?

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