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Peter Duke Level 1 Level 1

What is the status of this issue at Apple???

 

~ Peter Duke

 

 

Important: Known issues between DisplayLink and Lion OSX


The DisplayLink software runs well on Lion, but there is a problem on some Mac platforms. The built-in video driver on certain 2008 and 2009 Macs is incompatible with third-party video drivers. DisplayLink cannot fix this issue, as it is a bug introduced by Apple in Lion. Apple are aware of the problem and we hope they release a fix soon.

 

We need the community's help to put pressure on Apple to fix these issues and for them to know what pain it is causing their users. The issues are tracked with Apple with bug #9730040.

 

Symptoms caused by this issue are:

  • The login screen may not be shown
  • When dragging a window, you are unable to drop it
  • Rendering issues on Safari, Quicktime, VLC and possibly other apps

 

Affected machines include:

  • 13" MacBook (aluminum late 2008, early, mid, and late 2009)
  • 13" MacBook Air (late 2008, mid 2009)
  • 13" MacBook Pro (mid 2009)
  • 15" MacBook Pro (late 2008, 2.53 GHz mid 2009, mid 2009)
  • 17" MacBook Pro (early and mid 2009).
  • 20" iMac (early or mid 2009)
  • 24" iMac (early 2009)
  • 21.5" iMac (late 2009)
  • Mac mini (early or late 2009, Server late 2009)
  • Mac mini Mac OS X Server (late 2009)

MacBookPro5,2, Mac OS X (10.7.1), 8 GB Memory, Intel Core 2 Duo, 2.66
Solved by mhompesch1 on Sep 26, 2011 8:37 AM Solved

Please Apple provide fix ASAP. This is really impacting productivity!

Reply by Mark Malson on Sep 27, 2011 10:45 AM Helpful

Dittos. I am SO sorry I upgraded to Lion. Nothing but problems, and this is only the latest.

All replies

  • mhompesch1 Level 1 Level 1

    Please Apple provide fix ASAP. This is really impacting productivity!

  • Mark Malson Level 1 Level 1

    Dittos. I am SO sorry I upgraded to Lion. Nothing but problems, and this is only the latest.

  • Monty1945 Level 3 Level 3

    Hi,

     

    Works fine here, for me: Try this.

     

    http://www.displaylink.com/support/mac_downloads.php

     

    Cheers,

    M.

  • Peter Duke Level 1 Level 1

    Then you don't have:

     

     

    Affected machines include:

    13" MacBook (aluminum late 2008, early, mid, and late 2009)

    13" MacBook Air (late 2008, mid 2009)

    13" MacBook Pro (mid 2009)

    15" MacBook Pro (late 2008, 2.53 GHz mid 2009, mid 2009)

    17" MacBook Pro (early and mid 2009).

    20" iMac (early or mid 2009)

    24" iMac (early 2009)

    21.5" iMac (late 2009)

    Mac mini (early or late 2009, Server late 2009)

    Mac mini Mac OS X Server (late 2009)

     

    File under not very helpful.

     

    ~pd

  • Mark Malson Level 1 Level 1

    ...which is why it doesn't work for me. Nor did much else, until I wiped my hard disk and did a clean install.

  • demongloom Level 1 Level 1

    I had same issues. Drag-and-drop issues are present only in 10.7 and not only display link drivers are affected.  Almost all apps which extends desktop using iphone/ipad screen cause same mouse bug.

     

    Solution?

    I reverted to 10.6, requested moneyback and in SL all works fine, but why it does not makes me happy?

  • bparizek Level 1 Level 1

    <sigh> I just lost a monitor due to this bug too.  Boo.

  • sknurr Level 1 Level 1

    My MacBook Pro is also suffering from this issue.

     

    Apple, someone, please fix!

     

    -steve

  • wrexsti Level 1 Level 1

    Please fix this!

     

    10.7.2 released yesterday solves no issues regarding the displaylink driver incompatibilites; with the aformentioned list of systems (including MY mac on that list)

     

    My USB driven external monitor is collecting dust because of OSX Lion breaking the compatibility; which makes me unhappy!

     

    I dont know how else i can officially voice my concern elsewhere on this issue.

    Displaylink is saying its apples issue, how to i show my support?

    it seems that all that there is, is this forum post.

    Which i don't see any official response from apple on the issue.

  • mhompesch1 Level 1 Level 1

    Yes! Chiming in. In fact seeing ths completely ignored by Apple is clarfying how Apple cares about their clients.

     

    Apple: please fix or at least have someone communicate about what we can or can not expect.

  • Peter Duke Level 1 Level 1

    HEY APPLE!!!

     

    WHAT THE **** IS GOING ON HERE???

     

    http://bit.ly/tdoFvD

  • bparizek Level 1 Level 1

    For what it's worth, upgrading to 10.7.2 seems to have solved my issues.  My MBP falls in the 15" MacBook Pro (mid 2009) category.

     

    I still run into a few display issues such as those associate with Photoshop CS4, but overall I've got two monitors up and running without trouble.

  • mhompesch1 Level 1 Level 1

    Noop can't confirm that the issue has been solved with 10.7.2.

     

    Apple's ignornace to the core of the problem is a pain in the **** confirming that they realy don't care a **** about the details of a problem if its not hitting their broader customer base. Bad, very bad attitude!! Let me re-think and help others to re-think their product preferences in the future.

  • rglennw Level 1 Level 1

    I use Diamond BVU195 USB-to-DisplayLink adaptors. Just updated mid-2009 13" mbp (a model that appears on the list in Peter Duke's post) to MLion 10.8.2 from SL.  Big mistake. Never a problem with SL, but Mountain Lion has been quite underwhelming.

     

    Regarding the BVU195, there is flickering/pulsating when I open Safari Top Sites or open some sites such as Hotpads.com.  In Hotpads, everything seems fine until I move the mouse over a "house", an action that causes the map portion of the window to go nuts.

     

    I have WASTED SEVERAL HOURS trying to get this fixed, trying 3 different DL drivers (1.8 seems to work the best), all the while having flashbacks of past Microsoft Windows' woes.  I have had my laptop lock up (requiring on/off button shutdown) more often in the past 3 days than the previous 3 years. And to think that this problem has been ongoing for over a year - unconscionable! on the part of Apple.  Why Apple and not DL?  I can open the same sites with no problem when using Firefox (my new default browser.)

     

    Speaking of flashbacks, I can remember a time 20 or so years ago when I bought my first Compaq computer and was in heaven. I had a similar estatic feeling when I moved over to Apple 3 years ago.  The burden of endless angst had been lifted, or so I thought.  Sure, when I bought the Compaq, I spent twice as much for the "same" specs (sound familiar?) and had limited aftermarket upgrade options due to its proprietary build (sound familiar?) but it worked almost flawlessly (familiar?) and offered phenominal support, second to none (familiar?).  I never regretted paying out the extra money - the experience was well worth it.  But now Compaq, once a leader in quality and innovation, is now all but a forgotten joke.  I truly hope Apple isn't headed down the same path of putting out garbage and then ignoring the problems that follow.  A year and still not addressed - unconscionable!

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