Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

No sound through headphones

Headphones are not working

iPad

Posted on Sep 16, 2011 3:44 PM

Reply
Question marked as Best reply

Posted on Sep 16, 2011 3:49 PM

Have you tried other pairs of know-working headphones?

Have you tried the following to rule out a software problem:

- Reset:

Reset iPod: Press and hold the On/Off Sleep/Wake button and the Home

button at the same time for at least ten seconds, until the Apple logo appears.

- Restore from backup

- Restore to factory defaults/new iPad


If still a problem you likey have a hardware problem and the headphone jack needs replacing.

4 replies
Question marked as Best reply

Sep 16, 2011 3:49 PM in response to Mrbillqw56

Have you tried other pairs of know-working headphones?

Have you tried the following to rule out a software problem:

- Reset:

Reset iPod: Press and hold the On/Off Sleep/Wake button and the Home

button at the same time for at least ten seconds, until the Apple logo appears.

- Restore from backup

- Restore to factory defaults/new iPad


If still a problem you likey have a hardware problem and the headphone jack needs replacing.

No sound through headphones

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.