lynor wrote:
No, it is not in the Application folder. When I try to click the "W" on the dock, a question mark shows up over the "w". Should I try to reinstall the program from the disk?
The Dock icons are just a "alias" to there the original is. Drag the W icon off the Dock.
Somehow your original program disappeared, perhaps it wasn't paid for.
You can launch Disk Utility in your Applications/Utilities folder and click on your drive on the left and First Aid > Verify Disk and Repair Permisisons.
If "Verify Disk" (only) gives any warnings, you need to immediatly backup your user file folders (Music, Documents etc) onto a external drive and disconnect, your internal hard drive is going to fail soon.
The Repair Permissions warnings you can ignore.
After you have done both, then search for Word in your Applications folder, if you find it, just drag it's icon to the Dock.
If it's not there, then reinstall the program from the disk and then drag the icon to the Dock.
If you can't reinstall Word or Office, then simply use the free LibreOffice, it will work just the same.
Always maintain two sperate hardware backups of your personal data at all times.