airport
Now my iPhone won't connect to the Airport Express, even though the network shows and it has a clear and strong signal.
MacBook Pro Intel Core 2 Duo, Mac OS X (10.5.7), 111 GB, 1 GB 667 MHz DDR2 SD RAM
What troubleshooting steps have you taken?
I have powered down the airport and device, and restarted them. I was afraid to go any further because it took a couple weeks to get the router to work with laptop, and I don't want to disturb that connection, lol.
The screen shot indicates that you have no SIM card on the iPhone, or the SIM card that is installed is not working.
Power off the iPhone and leave it off for 10-15 minutes then try again.
If you still see no SIM, you'll need to take the iPhone to an Apple store or location where you got it.
I need a SIM card to access a Wifi network? Why is it that I can go to Starbucks and it works? My ipod touch can access it.
All you can do is delete the current wireless settings on the iPhone and then try to set up the connection again.
Settings >Wi-Fi > Select your network > Forget this Network
If that does not work, you'll need to take the iPhone in to let Apple have a look, or post over in the iPhone Support Area, since you have an iPhone issue, not an AirPort Express issue.
Okay, but I guess I don't understand how the iPhone is the issue when my Android device is also showing a strong network connection yet the internet page won't load.
Sorry, I am now confused. You said....
My ipod touch can access it.
I assumed that you meant to say that the iPod Touch works with the AirPort Express. Is that not the case?
None of your devices work? Some work, others don't? Please clarify.
I did say that. That has nothing to do with an Android phone. I have all three; an iphone, an ipod touch & an Android smartphone.
The point I'm making is the ipod touch gets Safari webpage from this very same network, without the use of a SIM card.
Understand. The point I am making is that the AirPort Express is operating correctly if other devices can connect.
They can.
You likely have an iPhone problem...not an AirPort Express problem. If the AirPort Express is working correctly....what more can it do?
Whether or not the connection issue is related to not having a SIM card, that is yet to be determined. That is why I recommended that you post in the iPhone support area.
But how does that explain why I can take this iphone to a Starbucks and get on their network immediately?
I'm having this same problem. Two macbooks, both connect fine; two iPhones, which all of a sudden can't connect. The phones show they are connected to wireless with a strong signal, and the airport extreme shows that it is working fine, but both iPhones can't actually get the internet. Which makes me think it's something to do with the airport signal, that's uniquely affecting the phones and not the computers. I've tried manually setting the 2.4ghz signally to to different radio channels, but that didn't help. I've checked firmware updates, powered the aiport, iPhones and the DSL modem on and off, reset network settings on the iPhones. The iPhones work on other wireless networks just fine.
I've been looking for solutions online and have found lamentations about calling Apple about this problemm - hours of resetting everything and reconfiguring from scratch, resetting iPhones to factory settings, all to no avail. So I hate to go down that road. Any thoughts would be much appreciated.
Hi. See, you describe the exact situation that I have. Good luck on a response. I'm being ignored here and have given up.
Like you, it works with other wireless networks just fine. I can't see any other settings on the Airport that I can change to make this iphone connect to it. My neighbor just offered me the password to his network and it connected fine. But he will be moving in a few months. I guess I will worry about that when it's time to.
I see the issue here. My Network to my Airport does not register the correct IP Address and Router information under "DHCP" settings. When I went into the network that my neighbor gave me access to it had HTTP Proxy turned off (at the bottom), yet all the settings come in when the network is chosen and password provided.
On my network with the Airport, I clicked into it and none of those settings were filled in. HTTP Proxy was set to Auto. When I turned it off, now the settings show up but they don't match the same format that my neighbor's network shows. (He is literally on the other side of the wall from me.)
My neighbor IP address/Router settings are 192.xxx.x etc., with a Subnet Mask of 255.xxx.xxx.x
My network IP address/Router settings are 10.x.x with Subnet Mask of 255.xxx.xxx.x
Here is what I found to resolve the problem, somewhat along the line of inquiry you're pursuing but slightly different.
The Airport Extreme had a DNS server specificied that was apparently bad. As I understand it, the DNS server is like a lookup server that allows the device to translate URLs into numeric IP addresses, right? So if the DNS is bad, the device literally doesn't know where to go on the internet to find "www.whatever.com."
On my Mac computers, I had manually entered some DNS servers in the network settings as recommended by my ISP (Earthlink). So when the computers connected to the internet, they presumably could use the DNS in the computer's network settings to navigate the internet. The other devices (two iPhones and a Kindle) were trying to navigate the internet using the apparently faulty DNS specified in the Airport settings. Thus, they were connected fine to the wireless, but couldn't connect to any actual web URLs.
I'm not sure how that DNS got loaded into my airport, or why it happened all of a sudden, but when I cleared that out of the Airport settings, all devices began working fine again. The Airport DNS field now shows the router IP address as the DNS.
So that solved it for me.
So can you tell me how to get to the area to change the Airport DNS servers?
airport