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why wont my ipod restore?

my ipod wont restore on itunes and i keep getting an error (9) HELP!

iPod touch, Windows 7

Posted on Sep 21, 2011 7:08 AM

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1 reply

Sep 21, 2011 7:17 AM in response to Beckalee

Did you check your security software settings?


Error 9: This error occurs when the device unexpectedly drops off the USB bus and communication stops. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB isolation troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.


copied from Update and restore error messages on iPhone and iPod touch

why wont my ipod restore?

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