I can't install itunes. I get an error code 2894 with a message stating that the installer has encountered an unexpected error. Anyone know what I need to do?

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I can't install itunes. I get an error code 2894 with a message stating that the installer has encountered an unexpected error. Anyone know what I need to do?

I can't install itunes. I get an error code 2894 & a message that states the installer has encountered an unexpected error installing this package. Anyone know what I need to do to fix this?

Posted on Sep 21, 2011 1:19 PM

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Answer 1

whatheck

Level 5

4,131 points

Sep 21, 2011 2:11 PM in response to anniebk

Are you able to uninstall iTunes and QuickTime?

You might have to search for the Windows Installer Cleanup Utility, which would allow you to remove some applications that you can't from Control Panel.

Also, take a look at this Apple document -> Trouble installing iTunes or QuickTime for Windows.

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