6 Replies Latest reply: Sep 22, 2011 12:21 PM by aghicklin
herbjaff Level 1 (0 points)

What's the fix?

  • whatheck Level 5 (4,085 points)

    Try forcing the Kindle app to relaunch by double tapping the Home button, tap and hold your finger on the Kindle app, then tap the X.

     

    Take a look at this Apple document for more suggestions -> iOS: Troubleshooting applications purchased from the App Store

  • Demo Level 10 (88,811 points)

    I agree with the advice posted by whatheck, but you could take it a step further and close all apps. And this would be how you do it.

     

    Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus (-) sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

     

    If this approach doesn't work, I wonder of you have a corrupt book download that could be causing the problem or if the app itself is corrupted. You can try deleting the app and then download it again. Kindle is free but even if you had purchased it, you can download purchased apps again at no charge as long as you use the same account and ID.

     

    If none of these things help, try a reset. Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • herbjaff Level 1 (0 points)

    ALL theapps close in 3.5 minutes, not just boos. Games reference, etc

  • Demo Level 10 (88,811 points)

    Did you try any of the suggestions that have been posted? If your iPad crashes like clock work - every 3.5 minutes - it's almost like it's on a timer set to crash which I know is absurd. Maybe you should consider restoring the device.

  • whatheck Level 5 (4,085 points)

    Update iOS too, if you haven't already.

     

    If that doesn't work, you'll definitely want to restore the iPad.

  • aghicklin Level 1 (5 points)

    Save yourself a trip... I just got back from the Apple Store. Had a diagnostic done on my original iPad. The genius attempted to hide the results from me but the report was that the offendeing app is Kindle. Delete it and go with Kindle Cloud Reader. Kindle has been causing havoc on mine for weeks now and I had tried all of the solutions offered on the discussion board.