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zaersx Level 1 (0 points)

I have recently installed Windows 8 Dev Preview.

I would like to know if anyone else is in the same situation and knows a solution?

When I connect my iPhone to iTunes doesn't see it in the list of devices, however I did get the same prompt to install Apple USB Device Drivers and that was succesful.

iPhone 4, Other OS
  • whatheck Level 5 (4,085 points)

    You'll probably have better luck asking the question here -> Windows EightForums


    iTunes isn't designed to work with Windows 8, so theres no suprise that it isn't working as expected.



    Windows Software

    Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista, or 32-bit editions of Windows 7
    64-bit editions of Windows Vista or Windows 7 require the iTunes 64-bit installer
    QuickTime 7.6.6 or later is required (included)
    200MB of available disk space
    Screen reader support requires Window-Eyes 7.1.1 or later; for information about accessibility in iTunes, visit



    Edit:It looks like there is a thread on this problem there -> Trouble with iPhone 4 driver on windows 8

  • zaersx Level 1 (0 points)

    I'll keep a watch over that thread.

  • alexander10 Level 1 (0 points)

    work fine with itunes 10.5 beta 7 x64

  • zaersx Level 1 (0 points)

    Hmm.. I seem to be able to access device photos, but that's down to Apple Mobile Device Manager driver re-installation... iTunes still seems to be reluctant to recognise my iPhone for sync

  • BrandonBombshell Level 1 (0 points)
  • .love^ Level 1 (0 points)

    After a week of sync-**** and of getting absolutely nowhere with a new iPhone 4S + iTunes + Windows 7, I caved in just in time for christmas and injected the x64 Developer Preview of Windows 8 into the veins of my machine:


    • I did my first sync ever a couple of hours ago.


    It would also put a really big smile on my ugly face if I'd be able to send a hitman to take care of the ridiculous Apple Mobile Device restarts, but hey, at least the weak little crap-punk device is finally talking at all and spilling some beans.


    Merry Christmas.

  • bagbozo Level 1 (0 points)

    I just created a program that will allow you to use your iPhone on Windows 8 read more about it at this CodeProject link.


  • .love^ Level 1 (0 points)

    For me, in Windows 8, it has often not been enough to only stop/start Apple Mobile Device, iTunes would sometimes still startup in an 'idle' state, not recognizing the phone. I use some very simple Windows PowerShell scripting, saved in a filed:


    # Restart iTunes services

    Restart-Service -name "iPod Service"

    Restart-Service -name "Bonjour Service"

    Restart-Service -name "Apple Mobile Device"

  as a .ps1-file and you're done. Of course, you'd further adapt the script file to fit your specific iPhone and iTunes-needs. Also, in my case, the running of local PowerShell-scripts was disabled in Windows 8, so I set:


    Set-ExecutionPolicy RemoteSigned


    I believe an earlier version of PowerShell is also installed by default on Windows 7, so any simpler scripting would most likely be compatible.


    More infos on PowerShell

  • namik kemal odabas Level 1 (0 points)

    -uninstal all apple software at add/remove program list.

    -download itunes64setup

    -right click on itunes64setup and chose troubleshoot compatibility..

    -chose i dont see my problem listed

    -chose win 7 and next.

    -click start the program.

    -thats all-

  • Reji Nair Riyadh Level 1 (0 points)

    I tried many options and this method worked for me.

    Unzip the contents of Itunes64Setup.exe or iTunes64Setup_2.exe after you download it from the Apple site.

    You will find a file AppleMobileDeviceSupport64.msi - copy it and keep it on your desktop(for easy access).

    Before running iTunes, run this and select "Repair" from the options.

    After this installation run iTunes and you may see your device in that.

    unfortunately i have to do this every time i use iTunes.


    I guess this must be giving some preference to the Apple driver over some other(MTP or something else) USB driver.


    Try it and let me know if it works.



  • Toptechnical Level 1 (100 points)

    Perfect, thank you very much.

  • thegamerdug Level 1 (0 points)

    Solution (that worked for me)


    Right Click on the itunes shortcut, go to properties, compatibility, Run in compatibility mode for Windows 7

  • The9thDisciple Level 1 (0 points)

    Your Lucky I have An Itouch 1st Gen that is  only  used for music it  was  working  perfectly untill i decided  to give it to my Nephew  ,So I sync it to my pc itunes Downgraded the ios to 3.2.1  then it booted  out  the  device and  now  it  doesnt  work Itunes sais Iphone  not Recogniced  ???? HaHa ...I tried  putting  it  ion Recover ,Reseting it Nothing...

  • This is how to fix it. Level 1 (0 points)

    I had MANY issues with iTunes and my Windows 8.1, mostly with the syncing with the iPhone.  I did this and it now works flawlessly.  This is how to fix your iTunes woes within Windows 8 or 8.1:


    1.) Uninstall itunes and all the other Apple Components (starting with iTunes itself, then everything else). 

    2.) Get the latest itunes version.

    3.) Right click on the new iTunes application and click "Troubleshoot Compatibility."

    4.) Run the program.

    5.) Save the settings within the troubleshoot compatibility section.

    6.) Finish installing as normal.

    7.) Do not open the program immediately.

    8.) Locate the new itunes icon on desktop, or wherever you put it.

    9.) Right click "troubleshoot compatibility" on the icon.

    10.) Run the program / save the settings.


    Hope this helps.

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