3 Replies Latest reply: Apr 6, 2012 9:25 AM by reomondo
jon.abel Level 1 Level 1

Brand new macbook pro, i have installed adobe reader. When trying to view pdf in safari the page does not load. Page loads and in the middle there is a spinning gear and it says missing plugin. When I click on it it prompts me to go to adobe site and install adobe x... again.


What is happening here? I bought a mac to make life easier and now I cant view a pdf???

MacBook Pro, Mac OS X (10.7.1)
  • jon.abel Level 1 Level 1

    Thanks but I installed the plugin and it still will not load.

  • reomondo Level 1 Level 1

    The problem will most probably be the Adobe Reader Plugin that doesn't work with the newest Safari version anymore (as confirmed on Adobe's web-site). The Shubert Plugin is not free of problems and not necessary, for Safari still has its own plugin for viewing PDFs!


    So here's my solution:

    Delete the AdobeReader Plugin from the Internet Plugins folder.

    Delete the Shubert Plugin as well.

    Open the file com.apple.Safari.plist in User/Library/Preferences folder (you can do it with X-Code, but also with applications like Prefsetter)

    Find the setting "WebKitOmitPDFSupport" an set the Value on "NO".

    Save the file.


    Now you should be able to view PDFs directly in Safari again, without unnecessary downloads and much quicker than with Adobe Plugin!


    Hope this helps.