Unable to get printer server status ( server-error-operation-not-supported)

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Level 1

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Unable to get printer server status ( server-error-operation-not-supported)

ARGHHHH!!!!!!!!!

If anyone can help with this i would be truly gratefull!!!!

I am very new to MACs and have just purchased a Mac Mini to test the waters etc.

I have a small (2PC 1 laptop ) network at home all connected to a Linksys WRT54G 4 port +wireless router. All connect to the internet through this and can file/printer share through the router as well.

I have connected the Mini to the router and can file share and connect to the web as well with no problems ( a few at first lol ).

Problem now is i have aquired an HP 2500CM printer which is a great machine with built in network card. After a lot of faffing about i have manage to connect it to a RJ45 socket on the Router and can print to it using its' IP address on the network from the XP Home PCs.

I can ping the printer from the Mac Mini and it is detected as a generic PS Printer but i cannot print to the !*!!*! thing.

I get the following message in the print status window / box / whatever you want to call it in Apple terms!

UNABLE TO GET PRINTER SERVER STATUS ( Server-Error-Operation-Not-Supported ) !

Can anyone help with a dummies guide to getting this thing running before i rip out whats left of the thinning hair!!!

Best Rgds
Kev

mini mac Mac OS X (10.4.4)

Posted on Jan 25, 2006 9:53 AM

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Answer 1

greg sahli

Level 7

25,508 points

Jan 25, 2006 10:23 AM in response to subseauk

The most common protocol to use with HP network cards/Jetdirects is called IP printing > HP Jetdirect in OS X Printer Setup. It might be called TCP/IP raw printing or TCP/IP socket or port 9100 printing on Windows.

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Answer 2

subseauk Author

Level 1

0 points

Jan 25, 2006 10:32 AM in response to greg sahli

Thanks for the fast reply Greg but i am still at a bit of a loss. I understand what you mean by protocols etc but not where or what they do or go on the Mac Mini setup.
I would have thought pinging the printer says its "there" on the network so setting it up or adding it as a printer should be fairly straight forward. I can't recall seeing an option for protocol in setting it up on the Mini. Any other thoughts or suggestions.
Forgive the numbness of the XP Brain!!!

Rgds
Kev

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Answer 3

subseauk Author

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Jan 25, 2006 10:36 AM in response to subseauk

Told you i was numb!!!!

Just went back into the add printer bit on the Mini and saw Protocol at the top of the box!!!! Doh

Anyway options given are LPD, IPP and HP Jet Direct Socket......still not sure what to use or if drivers are required after?

Rgds
Kev

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Answer 4

subseauk Author

Level 1

0 points

Jan 25, 2006 10:43 AM in response to subseauk

When in doubt "READ THE INSTRUCTIONS" posted in Gregs previous reply. !!!

Just saw your refference to HP Jet Direct.....and......et voila the printer prints wooohooo!!!!

Now its working, any idea as to how i can get to select items like ink levels, A4 and A3 paper trays etc.

Thanks again Greg....great work.

Rgds
Kev

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Answer 5

greg sahli

Level 7

25,508 points

Jan 25, 2006 12:39 PM in response to subseauk

You can highlight in Printer Setup and click Show Info to setup the paper trays and (maybe) other options. I don't have one of those - can't help any further.

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