6 Replies Latest reply: Sep 26, 2011 8:13 PM by Ronda Wilson
John Newell Level 1 (5 points)

How do i reinstall the Installer.app application? I tried with the original start up disk, but no luck. I'm trying to reinstall my Finale music software and they point me to Apple for help. Thanks.


iBook, Mac OS X (10.5.8)
  • Ronda Wilson Level 8 (41,205 points)

    Which version of Finale are you attempting to reinstall?

     

    The installer for Finale should be included with Finale.

  • John Newell Level 1 (5 points)

    Finale 2010, from the CD ROM. The CD opens up, but in the window where you click Install to install, nothing happens. It goes no further. Finale support says this:

     

    Question

    Why am I unable to click the Install button in the Finale installer?

    Answer

    During the Finale installation wizard, if you are unable to click the Install button, the Installer.app application may have become corrupted or damaged.  To solve this issue, please re-install the Installer.app application from your OS X disk or contact Apple Support for more information.

    I have no idea how to reinstll Installer.app from my OSX disk that came with the iBook. Also I Googled installer.app and found a download link from Cnet (developed by RipDev), but it seems to be no longer there, and I get taken to a strange netherworld when I clicked on the link.

     

  • Klaus1 Level 8 (47,755 points)

    The Installer.app can get mangled (I speak from esperience). Use Pacifist to reinstall it from your original install disks:

     

    http://www.charlessoft.com/

     

    But this may not always work as you may find yourself in a loop becuae Pacifist needs the Installer.app in place to install the new Installer.app!

     

    The only solution then it to clone back from your bootable clone that resides on your eternal hard drive (if you have one) or an archive and install:

     

    How to Archive & Install:

     

    http://support.apple.com/kb/HT1710

     

    and this also:

     

    http://support.apple.com/kb/HT2196?viewlocale=en_US

  • Ronda Wilson Level 8 (41,205 points)

    Don Archibald reports that repairing permissions on the hard drive resolved his problem with the Installer.app.

     

    It's certainly worth a try.

     

    Applications > Utilities > Disk Utility.

     

    Select the named startup volume in the left sidebar ("Macintosh Hard Drive" unless you've renamed it), and click on the button to repair permissions. (Permissions repair can take quite a long time, so don't give up on it; let it run.)

  • John Newell Level 1 (5 points)

    Thanks for the suggestion Ronda, I tried that without luck. I have been able to install other software over the past few days, so maybe I have to go back to the Finale folks.

  • Ronda Wilson Level 8 (41,205 points)

    Yes, it sounds like it.

     

    Please let us know how things go.