i can't see who's calling me it appears as unknown and i have already saved the contact

I have a problem, I just buy an iphone 4, i created a contacts list in my macbook in the contacts app and sync it to the iphone. But when a contact calls me it appears as unknown. What's the problem??? What can I do???

iPhone 4, iOS 4.3.5

Posted on Sep 25, 2011 12:06 PM

Reply
2 replies

Sep 25, 2011 12:26 PM in response to lizette from ciudad de méxico

ANY contact? Or one particular contact?


If it's one particular contact, they've either blocked or withheld their number from being sent via caller ID or there is a problem with your carrier, their carrier, or the interchange between the two.


If it's any number, your account is probably not provisioned properly by your carrier. Either way, if a simple re-set as suggested by Eric above doesn't fix it, you're going to need to contact your carrier about the problem.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

i can't see who's calling me it appears as unknown and i have already saved the contact

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.