Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPod touch 4G keeps getting very hot and the apps keep crashing

My iPod Touch 4G has been getting very hot and the apps keep crashing. What can I do?

Posted on Sep 25, 2011 2:01 PM

Reply
3 replies

Sep 25, 2011 2:03 PM in response to lucy.mallard


The Basic Troubleshooting Steps are:


Restart.. Reset.. Restore from Backup.. Restore as New...



Try a Reset of the Touch... You will Not Lose Any Data...


Turn the Touch Off... ( if it isn’t already )


Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...


Wait for the Apple logo to Appear and then Disappear...


Usually takes about 15 - 20 Seconds... (But can take Longer...)


Release the Buttons...


Turn the Touch On...



If that does not help... See Here:


Backing up, Updating and Restoring


http://support.apple.com/kb/HT1414

Sep 25, 2011 2:05 PM in response to lucy.mallard

Try:

- Reset:

Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home

button at the same time for at least ten seconds, until the Apple logo appears.


- Restore from backup

- Restore to factory defaults/new iPod

If you still have the problem you likey have a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

My iPod touch 4G keeps getting very hot and the apps keep crashing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.