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Getting videos and pictures off iphone 4 onto itunes and computer

I am trying to get my videos and pictures off my iphone and onto my computer and itunes. Every time i google this, it seems to confuse me more. Please help!

iPhone 4, Windows XP

Posted on Sep 26, 2011 5:50 PM

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11 replies

Sep 26, 2011 7:33 PM in response to AdamKB

Thank you. I am following the directions but still can't find my photos and videos from my phone on Itunes. When i select the photos tab, the only option is to synch pictures and videos from my computer to my phone. But, what i am looking for is for the videos and pictures from my phone to get into Itunes as a back up to my computer and phone.

Feb 21, 2012 3:04 PM in response to srogers0177

Download Cyberduck. Other FTP software will be similar.



Go into the wifi settings on your phone.

click on your network.

write down the IP address



Open Cyberduck

click on the open connection button

In the dropdown menu go to SFTP (SSH File transfer protocol)

In the server field enter your IP address

Port is 22

Username is "root"

there is no password



Once connected you'll see "Library" and "Media"

Above that you'll see /private/var/root

click that dropdown menu and navigate to the hard drive symbol that has "/" next to it.

You'll now see 18 folders.



Navigate to var/mobile/media/DCIM

Here are all your images and video





You can set a bookmark to this location so you're always just a click away.

Apr 13, 2014 7:08 AM in response to srogers0177

There are really no good directions for this simple task. I go to Image Capture, and the mov and jpg files are not separate, and there is no way simply to drag the files off the iPhone.

Telling someone to do it as from any camera is no use, if there are no directions, or if one has no experience doing this with another camera. That is why with my fancy, pro-level camera, I find it best just to drag the photos and movies right off the card. It would be good to be able to do the same with the iPhone: just see the files, and darg them off onto the computer. Duh! Why can’t one do that?


Apple needs to get this straightened out. At least they need to provide directions for simple, obvious things.


The Sync function with iTunes also does not do the job — or if it does, I have not been able to figure it out. The user should not have to reinvent things, or spend an afternoon to find the answer. That is not the Apple way!!


As we speak, I am using Image Capture, and it takes f o r e v e r.

Getting videos and pictures off iphone 4 onto itunes and computer

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