Remote Desktop crashing with 27" Thunderbolt display

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Remote Desktop crashing with 27" Thunderbolt display

Got the display yesterday. Did the update today. Using remote desktop to access a windows server that contains our CRM system. Works on the Mac BookAir, but not on the Thunderbolt screen. Then it crashes with the fowwlowing message:

Microsoft Error Reporting log version: 2.0

Error Signature:

Exception: EXC_BAD_ACCESS

Date/Time: 2011-09-28 10:55:17 +0000

Application Name: Remote Desktop Connection

Application Bundle ID: com.microsoft.rdc

Application Signature: MSRD

Application Version: 2.1.1.110309

Crashed Module Name: unknown

Crashed Module Version: unknown

Crashed Module Offset: unknown

Blame Module Name: unknown

Blame Module Version: unknown

Blame Module Offset: unknown

Application LCID: 1053

Extra app info: Reg=en Loc=0x041d

Crashed thread: 0

Sort of the point that I wanted a larger work surface - hence the point of taking the expense, but now it seems like a complete waist of money...

Poul

Cinema Tools, Mac OS X (10.7.1)

Posted on Sep 28, 2011 4:01 AM

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Answer 1

pouls1 Author

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Sep 29, 2011 1:42 AM in response to pouls1

And now it turns out that I can't log in to my online banking account either - when using the Thunderbolt display connected to my Airbook 13" then it can't locate the certificate for the bank - when disconnecting the Thunderbolt Display it finds it right away... How can this happen just because I have added a display?

The strange thing is that there seems to be files missing on my computer when I use the diplay - files that appear again when disconnecting the display.

What do I do?

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Answer 2

ErikRad

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Oct 12, 2011 12:39 AM in response to pouls1

Try to start a remote desktop session which is NOT full screen. Then at least it works, but what a waste of screen real estate :-(.

Hope Microsoft fixes this bug a.s.a.p. (assuming that it is a problem with the RDC app).

Erik

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Answer 3

ErikRad

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Oct 12, 2011 1:17 AM in response to pouls1

You could also try to use CoRD (open source): http://cord.sourceforge.net/. Please note that the maximum resolution might be limited on the server (or the machine you tried to connect to). I've also seen cases that the colordepth of the remote machine was limited (to 256!) on full screen resolution on the Thunderbolt display. Probably has to do with bandwidth or so...

Erik.

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Answer 4

pouls1 Author

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Oct 12, 2011 2:06 AM in response to ErikRad

Hi Erik,

Great! Just tried to reduce the resolution away from full screen and that helped. It workes with that.

Thank you!

Brgds,

Poul

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Answer 5

pouls1 Author

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Oct 12, 2011 3:05 AM in response to ErikRad

Even better... Cord works - so far - much better than Remote Desktop and I haven´t come across any restrictions, yet. Another very positive thing is it logs right in. With RD I always have to correct the log in data on every session and go through a series of windows with clicks and closes before finally geetin logged into the system. With Cord I just double click and I am there - wow - after having used RD every day for 4 - 5 years and having to go through this every time.

So far.... thank you, thank you...

Poul

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Answer 6

Jaeyded

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Feb 22, 2012 9:51 AM in response to pouls1

Thanks for the info. It helped me figure out the issue. I never would have thought it was the Dsiplay. I did find that you can just reduce the Resolution of the Thunderbolt display and it will work fine. Maybe that will help with not losing as much real estate.

Cheers,

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