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Cancel subscription App

Help! I can't figure out how to cancel the Jillian Michaels App that I downloaded for $3.99/mo, but doesn't work. I read an earlier thread that suggested going, on my iPad, to settings - store - manage app subscriptions. I can get to settings, then to store... then my choices are only whether I want automatic downloads on music, apps and/or books. I am very annoyed.


Thank you!

iPad 2

Posted on Sep 28, 2011 2:43 PM

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Posted on Dec 28, 2011 6:26 PM

Thank You Susan for your information because it was very helpful. I was able to finally cancel the Jillian Michael's app. It's funny how easy it is to add an app from your iphone but you literally have to go to your computer to itunes under store, view my account and sign in then scroll down to setting and manage your subscriptions. Now thanks to you I have successfully deleted the Jillian Michael's app that I did not sign up for the subscription of $3.99 a week. It's a free app when downloaded on your phone but it is obviously not free.

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Dec 28, 2011 6:26 PM in response to susanfromfairway

Thank You Susan for your information because it was very helpful. I was able to finally cancel the Jillian Michael's app. It's funny how easy it is to add an app from your iphone but you literally have to go to your computer to itunes under store, view my account and sign in then scroll down to setting and manage your subscriptions. Now thanks to you I have successfully deleted the Jillian Michael's app that I did not sign up for the subscription of $3.99 a week. It's a free app when downloaded on your phone but it is obviously not free.

Jan 30, 2015 4:29 AM in response to kelly242

In the latest version of iTunes (12.1), you go to Store, and, from the home page, click on "Account" on the far right near under "MUSIC QUICK LINKS." On the next page, find the "Settings" header, and, in that list, you'll see "Subscriptions" in the left column. Click the corresponding "Manage" in the right column, and you can take it from there.

May 26, 2016 8:04 AM in response to susanfromfairway

Simply go to your App Store app on your phone. Scroll all the way down to your Apple ID. Sign in. Once you sign in - go to your subscriptions. You will see the Jillian Michaels app listed here. Tap on the "auto renew" button. A prompt will come up asking you if you want to turn off the auto-renew. Say yes and you can turn off auto renew. All done. No more charges.

Cancel subscription App

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