iMac bluetooth does not "find" the LMP Keypad. It just keeps searching. Keypad is on.

Hello Avocece

The LMP is NOT attached to the keyboard during the pairing process since you have to turn the thing upside down to press the small black button on the underside of the keyboard during the pairing process. On my LMP, there are 2 buttons on the Right hand edge of the keyboard. A big round silver one that you can use to turn the iMac keyboard (not the LMP keyboard) on and off, and a very small diameter round black button which is the one that controls the On Off state of the LMP keyboard.

OK, so now we have that out of the way, you should be able to connect quite readily via the above instructions.

Cheers

John

Hi Cece,

John explained the on/off switches well, but just in case you're still wondering which to press, the instructions refer to the the tiny black one on the side.

As Danni indicaed above, we have to go through this process everytime the batteries are replaced.

Good luck!

Kristin

Thank you for posting these instructions. I just had the same problem.

I was able to eliminate most of these instructions by simply Pressing the pairing button on the LMP until the light flashed green, then opening up the Bluetooth preferences and deleting the device. Next I chose "setup Bluetooth device and entered in the numbers and pressed enter. Viola! worked like a charm and no restarting/shutdown needed.

This worked perfectly for me! Thank you for the short cut version.

Cece

Kristin,

Thank you for the quick and easy fix

Dave

Jonathan, Cece and Dave -

You're welcome! I'm glad the instructions helped.

Kristin

Can someone please clarify this for me? My lmp has one button up top for the keyboard and a slider switch on the side. The only other button is on the backside? Are you saying your on and off button is an actual button?

Thank you

Worked Great ! Thank You ! I've always hated BlueJunk simply because of this type of behaviour...

Had same problem, pinwheel no pairing. Went to preferences and clicked "on" and " Discoverable. Enter to look for device but initially without success. Pulled batteries out while Mac still looking to pair device. Put batteries back in and noticed yellow light blinking and pushed pair button in back. It suddenly paired.

SOLVED

This was awesome, Kristin. After contacting apple for support and getting nowhere I finally searched for LMP support and landed here. I am also frustrated, as others on this list, that when buying directly from Apple Store I got a third party product they can't support. Your answer sharing from LMP was a lifesaver!

Hi MD,

I had the same experience with the Apple people and share your frustration with their lack of support for products they sell.

So glad the LMP instructions helped and that you're keying away again!

Kristin

I tried this process 15 times over 1.5 hours. No luck. Thought was getting close as I actually got it to display as a found device a couple times. Never asked to enter a number. After last 9 reboots, not able to find it. Giving up and going with another option....USB driven I guess.

I have restarted the numeric keypad, but if I don't use it for a couple of days, it stops working. Anyone having that issue? Any suggestions? Thanks. Frustrating of Apple to sell the thing and not support it.

I gave up on this unit. I never could get it to work again on 4 devices. I just went out and bought a new keyboard with a numberpad.

What did you buy? I'm going to bring this thing back to the Apple store.