How do I remove custom privileges on my drive.

Hi, I have a 2010 macmini running MAC OS 10.6.8. I am having some grief with an external drive (Home 136rv)I have been setting up as a media centre HDD.

I was attempting the setup the sharing for this drive so I could copy files (music+video) from eyetv through my MBP.

The problem seems to be only with the privileges on the external HDD.

I had setup sharing and and then went to 'apply to enclosed items' so all the files could be shared.

The next time I started the MacMini and mounted the drive all the privileges had been set to custom:

cmp (me)-custom

Staff-custom

everyone- custom

I've tried disk utilities and after ages and freezing twice it asked me to repair disk, which I did. However my access is still messed up.

I can't even open the HDD -message "The folder Home_136RV can't be opened because you don't have permission to see its contents

I have seen discussions on the use of terminal but haven't had any experience using this.

Where do I start to repair my HDD as there are lots of files, including are family videos

Mac mini, Mac OS X (10.6.8)

Posted on Sep 29, 2011 10:17 PM

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Question marked as Top-ranking reply

Posted on Jan 18, 2012 10:51 AM

After MANY frustrating hours of trying everything mentioned above and more to regain permission to my external hard drives I found an easy and fast solution! The best part about this solution is you don't personally have to mess with Terminal. FYI- I'm on Snow Leopard 10.6.8, though I believe this solution will work for anyone on Mac OS X 10.5 or later.


1. Download BatChmod.app (http://www.lagentesoft.com/batchmod/index.html).

2. Click on the "File" button and choose the external drive in question.

3. Under Owner, choose "root" and check all 3 boxes (R, W and X). Under Group, choose "admin" and again check all 3 boxes. Under Everyone, again check all 3 boxes. **make sure you've checked the boxes and not just put a line in them...

4. In Options box, check "Change ownership and privileges," check "Clear ACLs (10.5+)" and check "Unlock." Do not check "Clear xattrs."

5. Finally, DO NOT check the box at the bottom that says "Apply to enclosed folders and files," because this is probably similar to what got you locked out of your own external hard drive in the first place!

6. Click on the "Apply" button.

7. Now open finder and open your external hard drive!

13 replies
Question marked as Top-ranking reply

Jan 18, 2012 10:51 AM in response to cmp1952

After MANY frustrating hours of trying everything mentioned above and more to regain permission to my external hard drives I found an easy and fast solution! The best part about this solution is you don't personally have to mess with Terminal. FYI- I'm on Snow Leopard 10.6.8, though I believe this solution will work for anyone on Mac OS X 10.5 or later.


1. Download BatChmod.app (http://www.lagentesoft.com/batchmod/index.html).

2. Click on the "File" button and choose the external drive in question.

3. Under Owner, choose "root" and check all 3 boxes (R, W and X). Under Group, choose "admin" and again check all 3 boxes. Under Everyone, again check all 3 boxes. **make sure you've checked the boxes and not just put a line in them...

4. In Options box, check "Change ownership and privileges," check "Clear ACLs (10.5+)" and check "Unlock." Do not check "Clear xattrs."

5. Finally, DO NOT check the box at the bottom that says "Apply to enclosed folders and files," because this is probably similar to what got you locked out of your own external hard drive in the first place!

6. Click on the "Apply" button.

7. Now open finder and open your external hard drive!

Sep 30, 2011 2:50 AM in response to cmp1952

Thanks Eric but my problemis that even with changing permisions it just reverts back to 'custom' and even when I simply wish to open the HDD (double clicking on the disk icon I still get the message 'the folder(disk) cannot be open because you don't have permission to see its contents'

I need to access the contents and I don't know how to do this at the moment.

Jan 4, 2012 5:13 PM in response to Eric Ross

I've been having the same problem with external HDD locking me out with custom privileges. Yes, BatChmod does unlock the drive but eventually they lock themselves again and revert to custom privileges. I would like to understand why this just started happening but not able to find an explanation on the forums. Both LaCie 2TB drives contain only movie files.

Jan 18, 2012 12:07 PM in response to ehktexas

I don't think "everyone" should have write privileges and it is not wise to clear the ACLs either. If this drive has a system on it, they are there by default and serve a purpose. If Apply to enclosed had been checked, it probably would have made the situation unrecoverable. I don't think that's what causes this.

Jan 18, 2012 1:45 PM in response to WZZZ

Thanks for bringing this up. It would absolutely be worth trying your suggestions applied to my solution prior to following mine exactly! If it works, then there's no need to give "everyone" write privileges or clear the ACLs, which of course is preferred. All I know is it worked for me, and the issue caused me SO much frustration I felt compelled to share. Regards!

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How do I remove custom privileges on my drive.

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