1 Reply Latest reply: Sep 30, 2011 8:55 AM by lllaass
cristiane ny Level 1 Level 1

I tried to power off my ipod and now th screen is black and there is a with thing going in ccircles for an hour now

iPod touch, Windows 7
  • lllaass Level 10 Level 10

    - Reset the iPod:

    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home

    button at the same time for at least ten seconds, until the Apple logo appears.

    - If OK then you are don.  If not, connect the iPod to its computer and restore via iTunes.

    - If iTunes did not see the iPod, place the iPod in recovery mode and then then try to restore. For recovery mode see:

    iPhone and iPod touch: Unable to update or restore

    - Let the battery fully drain.  Then charge and try the above again.

    - Next try DFU mode.

    - Last, make an appointment at the Genius Bar of an Apple store.