Apple TV keeps telling me to Authorize my computer.

Chad Hughes1 wrote:

As of 7AM Pacific this morning, I was back to normal. Scanning the thread, I think there could be several issues at play here, but it seems that most of us were caught in a failure of the serverside HDCP authentication. Maybe someone kicked out the plug on the way out the door Friday afternoon.

Same here, although I couldn't test until lunch time today (noon easter). Everything working fine now, I changed nothing on my end.

Happy to say that finally whatever solution Apple implemented has trickled down to my house. My ATV2 and Homesharing seem to be normal.

As soon as the fresh baked "crow" casserole is done, I'll serve myself up a plate.

i can watch tv shows purchased on itunes, but not movies. Says please authorize your computer (which i did, like ten times). nothing works to fix it, resarting, turning homesharing on and off, even reseting doesn't work

AS of now... 8 March 2012. This issue is still happening - and that is with the latest software update to Apple tv2 and Itunes 10.6 I don't want to have to push purchased movies from my computer I want Apple tv to play them . It is extremely frustrating as this particular error has only occurred(to me) since the much heralded upgrade.

Apple have you been listening? Guess not.

Getting as bad as Microsoft these days

Ok you need to deauthrize your computer and then reauthrize it. After your done do a factory reset on your apple tv. Then it will be normal again. Deauthrize this computer is located under the store tap in iTunes.

This worked for me but I went to my home computer and went under my moves and tried to watch one and it asked me to log in and I did and then I said "authorizes" and then I went to my Apple TV and clicked on the movie and it worked for all of them. Hop that helped.

I seem to be having the same authorization issues as everyone else. Has anybody figured out a fix for the problem yet? I just bought Apple TV on 10-6-13 and so far I am disappointed. After reading all the posts I will be considering a return if a fix does not come soon.

this is still an issue, now magnified by Family Share ... which should allow the easy play of films and shows purchased by family members on the ATV. It does not. So the answer, and one that will have Apple paying for it financially if they don't want to fix it, is to purchase elsewhere. Never had such an issue with Amazon or any other source. Purchase their and then import or convert to iTunes.

So lets fast forward from 30 September 2011 to 31 March 2015:

Dear Mr. Tim Cook: With several years of feedback and seeing the same complaint identified over and over again you would have thought that SOMEONE on the Apple TV Team would have addressed this issue. Well now it is effecting me. I live in Central America where the bandwidth pipe is that of a swizzle stick and very costly. So why would movies that I have purchased thru my iTunes account and have previously played on my Apple TV Gen 2 and My Macbook Air need to be reauthorized? This has been a most frustrating event - it is the only time that I have wished to throw an Apple product against the wall and see it break up into a thousand pieces.

So Mr. Cook, I have in good faith purchased your product and have legally purchased content through your distribution means. So tell me why do I need an internet connection to use Apple TV?

Sincerely,

A VERY FRUSTRATED APPLE TV USER

I am also now having this issue. I have restarted both apple tv2's, de/reauthorized two macs (laptop and desktop),deleted and restored keychains on both machines, and both apple tv's are telling me that I need authorization and to go to iTunes store and authorize this computer using the iTunes id and password used for purchase, which was done and nothing has worked. For Apple's concern: I am also of the opinion that once my machines have been authorized by me using my apple id and password and it has not changed, my devices DO NOT NEED TO ACCESS THE INTERNET or apple to play my content. Purchased content was verified and downloaded that should be all that is required.

I'm having the same issue. How does this get escalated to technical support. More than a single user problem.

What do you mean by the "purchased" route?

When i connect to the iTunes library on my HomeShared computer, I don't see any "Purchased" option for my library on the AppleTV display.

I tried the "Purchased" menu, under the ATV's iTunes TV Shows menu, and got "The iTunes Store is currently unavailable . . . ".

That's odd. You may have another problem all together.