Problem with a Thunderbolt Display

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Problem with a Thunderbolt Display

I have two Thunderbolt Displays connected to a MacBook Pro 2011. One screen always comes on when I get my MacBook Pro from sleep. The other one stays black, an at random comes on (could be hours!). When I switch the two displays in the chain the problem remains with the one screen. So it's focussed to one screen.

As it comes on at random, the screens hardware seems fine, it looks like it's not getting out of sleepmode. I\m about to return it, but maybe you guys know something.

Tried:

- Disconnect the power for a while -> no result

- Disconnect the thunderbolt for a while -> no result

- Disconnect both -> no result

- Restart MBP -> no result

Software is up to date

Posted on Oct 1, 2011 8:56 AM

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Answer 1

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nielsvr Author

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Oct 3, 2011 2:59 AM in response to nielsvr

Called with Apple today, it's a know issue and no solution is available at this time. The display gets replaces bij Apple as they report it as a know case/defect.

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Answer 2

mdrake80

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Oct 12, 2013 5:11 AM in response to nielsvr

I think Apple should extend the warranty if they have a known manufacturing issue. I won't be investing another $1000 on a display from Apple ever again. I can't afford it. I can by an LG, Viewsonic, Dell, or "fill in the blank" for a fraction of the cost.

I expect a $1000 display to last me more than 20 months.

-md

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