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MacBook Air i5 fan & Thunderbolt Display

The fan on my new 11" MBAir is almost constantly running while connected to the new Thunderbolt Display even while nothing cpu intense is happening. I've never heard the fan run when not connected. Software is all up to date including the Thunderbolt firmware update. Anyone else with MBA fan issues?

MacBook Air, Mac OS X (10.7.1), Thunderbolt Display

Posted on Oct 1, 2011 11:42 AM

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65 replies

Dec 9, 2011 6:10 AM in response to magillo

Same problem here. In fact, just yesterday I exchanged a 12 day old Thunderboly display for a brand new one. The reason was that the TBD wouldn't charge my MBA. New one on my desk adn fans are crazy loud, just running screen saver from Iphoto library. also, 5- minutes into and video they go off. Big Apple fan for years but the kind of problmes described regarding teh TB display seem very "unApple" to me. Giving it back!

Dec 14, 2011 8:26 AM in response to aRock10

Same issue here, however, a new wrinkle. I found an update for the Thunderbolt display here:


http://support.apple.com/kb/DL1453

and it says it fixes a fan noise issue, but #1 I get the impression its talking about fans on the monitor, and #2 it threw an error on install and said I didn't need this update.


Hoping for a fix soon - brand new MBA and TB display and not able to enjoy them fully due to the noise..

Dec 15, 2011 12:52 AM in response to spettit

I've located a work around, though its poor. If I have the air in hibernate, say I close the air lid and leave the office. The following day I get into the office, connect the air to the thunderbolt display and boot, the fans whirr up at anything more than 20% cpu usage.

However...


If I then reboot, or, if I boot after actually shutting the air down/off at the end of the evening the day before, no fans are heard unless you run a game etc, as per normal.


So in essence, there seems to be an issue with the fans needing to cool something after you return from hibernate with the thunderbolt display attached. Simply booting the air from an OFF state and you don't get this problem.

Feb 16, 2012 7:52 AM in response to aRock10

Weaksauce.


I think this is because the Air doesn't have a dedicated GPU, rather it's onboard the CPU. My theory is that the graphics usage doesn't get reported, so even while the CPU usage is low, the fact that its powering a large, high res display is causing it to warm up.


For me, this usually happens right when I run some flash video. This morning, however, for some reason, it was hovering around 160 deg F and the fan was at full blast. I shut down all of my applications, with my CPU usage right around 1-2% and still it wasn't cooling. Even tried opening the lid, same deal.


As soon as I disconnected the Thunderbolt, the CPU temp started dropping and the fan went back down to around 2k.


I'll try the SMC reset, but I don't think that's going to help.



I'd be curious to know, for those using the latest (2011) i5 Air (mine is 13") with Snow Leopard and a Thunderbolt display, do you guys have the same problems?

Mar 11, 2012 4:20 AM in response to SammyJ826

I have pretty much the same problem..To be honest, I think it's more of a software issue rather than the hardware. I can watch pretty much a blueray quality movie (full screen) without my 13" i5 MBP breaking a sweat, the fan pretty much remains below 2k, but once I play youtube or skype on FULLSCREEN, it rev up until almost 7k.....which kind of crappy....everything else is perfect but not for streaming...just saying, buyers out there if Apple somehow fails to sort out this issue, there is no point of having a MBP + Thunderbolt....better off with normal LED, at least your MBP fan would not rev up like crazy making a sound similar to aircraft about to take off (literally)...


(and yup...all firmwares and whatever updates I need to do...are updated!)

Mar 11, 2012 1:50 PM in response to aRock10

I finally had a chance to bring my MBAir to the Genius bar just to make sure I didn't have a faulty logic board or whatever. The guy basically broke it down to be the ventilation on such a small computer isn't enough to keep the machanism inside the Thunderbolt Cable connector cool with out the fans going into hurricane mode. He suggested some sort of stand that keeps the vent off my desk and open.


I broke down and bought the a BookArc but it cost 40 bones. It looks nice and frees up space on my desk but best of all it pretty much solves the fan issue (aside from when a fan should actually turn on).

Mar 13, 2012 10:20 AM in response to aRock10

Ok guys let’s face the truth: The MBA doesn’t have the power to be used with a thunderbolt display while beeing quiet. Mine even sounds like an aircraft when I have 8 windows open in chrome. So I had my thunderbolt display for ten days and i will return it. As aRock10 mentioned it may be the thunderbolt controller inside the machine that has to work too hard when too much video/grafic information is sent to the display. It could also be the GPU that just can’t handle that much or it is the Thunderbolt controller AND the GPU in combination. What we know is: It doesn’t work (quietly). I think the next question to aks is what is more important to you, the display or the MBA. Keep what’s more important and switch what’s less important. I’ll keep the MBA – I want a computer I can carry arround – and therefore I’ll switch the display. I’m going for a smaller LED display without the high resolution of the thunderbolt and will connect it via an adapter. NEXT question is of course: Does reducing the display size and resolution allow the MBA to work without the fans going off while performing normal-day tasks. Or does the thunderbolt controller inside the MBA also get too hot if used with whatever accessory? I’ll let you know.....

Mar 14, 2012 10:45 AM in response to Gary.Thomlinson

Same problem here. Connecting the MBA to the thunderbolt display after hibernation initially causes the cpu temp to jump even though cpu is idling and the fans run full speed all day. However, if I restart the MBA while thunderbolt is still connected, the cpu temp drops and fans go off.


So, every morning when I connect my MBA to thunderbolt, I first restart the machine. That solves the fan noise, but still a pain.

Mar 16, 2012 7:04 AM in response to aRock10

Just an update on my first reply.

First of all, thanks A LOT aRock10, you almost solved my fan issue.

I bought BookArc too, and I can confirm the fan noise stopped. BookArc is just an example, probably every stand that avoids contact of MBA with the desk will work.

CPU temp is still quite high when watching flash videos,etc , but overall temp is fine.


I didn't like the idea to simply ventilate more my MBA, in my mind this is not a real fix: I think if one product (MBA) is publicized in bundle with another (Thunderbolt Display) the setup MUST work. I'm very disappointed that Apple simply ignores this issue, this is not the way to handle the problem.

Apple claims MBA and TD are fully compatible, one of the main features of new MBA with thunderbolt port is new displays support.

I mean, here with a description and a huge image of MBA and TD working togheter

http://www.apple.com/macbookair/features.html#thunderbolt

here with another huge image of both

http://www.apple.com/displays/

and in apple stores, where Apple guys confirm you can use them together without any problem.


This is not true and even if someone is lucky enough and has a very cold desk or office, Apple should help and find a fix or official workaround.

Fans start in unpredictable way: you can have 30 apps running without problems, but open a single flash streaming video, skype video call, etc when connected to TD and your fans will start spinning at 6500RPM

I don't care if this is not a SW fixable issue, Apple should address it as they did with antenna problems on iPhone4 and f.e. they should give a stand for free with any MBA and TD sold together or at least they should say on KB this is a known issue and they are working on it.

Mar 16, 2012 7:10 AM in response to aRock10

Hey aRock10,


Interesting to see all the comments on this thread. Seems like more people are having this issue.


So my setup seems to be working fairly well. Rarely do I find my self rebooting because of the fan when re-connecting to the thunderbolt display.


Im using an old griffin stand that I bought in 2007 with my Macbook Pro. Seems to work fine.


http://store.griffintechnology.com/elevator

MacBook Air i5 fan & Thunderbolt Display

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