Changing tags from Gracenotes DB may cause Itunes import to fail
In a recent release of Itunes (6.0 or 6.0.1), Apple changed the way Itunes accesses the Gracenotes database. Accessing it is no longer optional. As soon as you put a disc in, that database is accessed automatically and the fields for the inserted CD are updated ("tagged").
Since that release came out I have encountered a problem with at least 30 of the hundreds of CDs I have imported into Itunes on my Power Mac. A message appears either before the first track is imported or immediately after as follows: "Error occurred while converting the file "track name". The required disc cannot be found." The CDs are not faulty, as they can all be copied to the desktop and added to the library. They can all also be imported into the Itunes application on my Windows portable PC.
[Other discussion board members have reported the same message, but their specific fixes have not been relevant.]
Apple Support offered all sorts of suggestions and replaced both the hard disk and the optical drive, but to no avail. Today I discovered a critical clue, if not the answer.
For each of the disks that failed to import, before importing I had changed some of the tags that were downloaded automatically from the Gracenotes database. That apparently caused the problem. I tried using the "Get CD Track Names" from the Advanced menu to reset the CD tags to the Gracenotes values. Itunes then imported the disks with no problems.
Apparently changing the tags can confuse Itunes sometimes so that it cannot find the disc that it is currently displaying in the window! I cannot discover the precise conditions that cause this bug to appear, so I have decided not to retag CDs until after they have been imported - a viable but somewhat awkward workaround.
Has anyone else discovered this bug? Is there a way to retag before importing that does not cause it to appear?
Power Mac G5 Mac OS X (10.4.4)
Since that release came out I have encountered a problem with at least 30 of the hundreds of CDs I have imported into Itunes on my Power Mac. A message appears either before the first track is imported or immediately after as follows: "Error occurred while converting the file "track name". The required disc cannot be found." The CDs are not faulty, as they can all be copied to the desktop and added to the library. They can all also be imported into the Itunes application on my Windows portable PC.
[Other discussion board members have reported the same message, but their specific fixes have not been relevant.]
Apple Support offered all sorts of suggestions and replaced both the hard disk and the optical drive, but to no avail. Today I discovered a critical clue, if not the answer.
For each of the disks that failed to import, before importing I had changed some of the tags that were downloaded automatically from the Gracenotes database. That apparently caused the problem. I tried using the "Get CD Track Names" from the Advanced menu to reset the CD tags to the Gracenotes values. Itunes then imported the disks with no problems.
Apparently changing the tags can confuse Itunes sometimes so that it cannot find the disc that it is currently displaying in the window! I cannot discover the precise conditions that cause this bug to appear, so I have decided not to retag CDs until after they have been imported - a viable but somewhat awkward workaround.
Has anyone else discovered this bug? Is there a way to retag before importing that does not cause it to appear?
Power Mac G5 Mac OS X (10.4.4)
Power Mac G5, Mac OS X (10.4.4)
