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Appleworks crashes w/Exc_Bad_Access Kern_Protection_Failure

On a set of eMacs running 10.3.9 and for a specific group of teachers, when they open Appleworks and select from the palette (say Word Processing) the following error occurs.

Other groups do not have this problem. The same said teachers can go on other eMacs (10.3.9) and have no problems.

Done to date: rebuilt the computers from CDs,re-imaged from clones of the working eMacs, fixed permissions,run hardware tests, removed preferences, removed user library.

Besides this appleworks problem, there is a also a problem using Office 2004. When trying to save or at times save, Word/Excel crash with a EXC BADACCESS dump.

I have sent both these dumps to Apple a zillion times. No response. Any help is greatly appreciated.


Date/Time: 2006-01-26 15:25:07 -0600
OS Version: 10.3.9 (Build 7W98)
Report Version: 2

Command: AppleWorks 6
Path: /Applications/AppleWorks 6/AppleWorks 6.app/Contents/
MacOS/AppleWorks 6
Version: 6.2.9 (6.2.9)
PID: 459
Thread: 0

Exception: EXC BADACCESS (0x0001)
Codes: KERN PROTECTIONFAILURE (0x0002) at 0x00000000

Thread 0 Crashed:
0 <<00000000>> 0x00000000 0 + 0
1 com.apple.CoreFoundation 0x901cb2f4
CFStringCompareWithOptions + 0x140
2 com.apple.CoreFoundation 0x901d7ffc CFStringCompare +
0x54
3 ...e.print.framework.PrintCore 0x91787cd8 CPLPrinterNameInUse
+ 0x58
4 ...e.print.framework.PrintCore 0x9176789c
CPLCopyDefaultPrinterName + 0x44
5 ...e.print.framework.PrintCore 0x9176bf70
_ZN15OpaquePMPrinterC4Ev + 0x48
6 ...e.print.framework.PrintCore 0x9176bf18
_ZN15OpaquePMPrinterC2Ev + 0x10
7 ...e.print.framework.PrintCore 0x9176bedc
_ZN11CUPSPrinterC4Ev + 0x20
8 ...e.print.framework.PrintCore 0x9176beac
_ZN11CUPSPrinterC1Ev + 0x10
9 ...e.print.framework.PrintCore 0x9176bd64 PJCGetCurrentPrinter +
0x68
10 ...e.print.framework.PrintCore 0x9176bc8c
_ZN20OpaquePMPrintSession17SetCurrentPrinterEv + 0x74
11 ...e.print.framework.PrintCore 0x9176bb68
ZN20OpaquePMPrintSessionC4EPS + 0xc4
12 ...e.print.framework.PrintCore 0x9176ba94
ZN20OpaquePMPrintSessionC1EPS + 0x10
13 ...e.print.framework.PrintCore 0x9176b6f8
_Z16PJCCreateSessionPP20OpaquePMPrintSession + 0x44
14 ...e.print.framework.PrintCore 0x9176b620 PMCreateSession +
0x3c
15 AppleWorks 0x0119d688 0x1008000 + 0x195688
16 AppleWorks 0x012adca0 0x1008000 + 0x2a5ca0
17 AppleWorks 0x0139dea8 0x1008000 + 0x395ea8
18 AppleWorks 0x014cf1a8 0x1008000 + 0x4c71a8
19 AppleWorks 0x014bbc6c 0x1008000 + 0x4b3c6c
20 AppleWorks 0x014c4270 0x1008000 + 0x4bc270
21 AppleWorks 0x014c425c 0x1008000 + 0x4bc25c
22 AppleWorks 0x014c425c 0x1008000 + 0x4bc25c
23 AppleWorks 0x013a089c 0x1008000 + 0x39889c
24 AppleWorks 0x014c425c 0x1008000 + 0x4bc25c
25 AppleWorks 0x014c425c 0x1008000 + 0x4bc25c
26 AppleWorks 0x0124efc8 0x1008000 + 0x246fc8
27 AppleWorks 0x014c5588 0x1008000 + 0x4bd588
28 AppleWorks 0x014c53b8 0x1008000 + 0x4bd3b8
29 AppleWorks 0x012577d8 0x1008000 + 0x24f7d8
30 AppleWorks 0x0124f2e4 0x1008000 + 0x2472e4
31 AppleWorks 0x01259494 0x1008000 + 0x251494
32 AppleWorks 0x01258f5c 0x1008000 + 0x250f5c
33 AppleWorks 0x011f33a8 0x1008000 + 0x1eb3a8
34 AppleWorks 0x0101c588 0x1008000 + 0x14588
35 AppleWorks 0x0101c674 0x1008000 + 0x14674

Thread 1:
0 libSystem.B.dylib 0x90007878 mach msgtrap + 0x8
1 libSystem.B.dylib 0x900073f8 mach_msg + 0x38
2 ...ple.CoreServices.CarbonCore 0x902c3064 SwitchContexts +
0x60
3 ...ple.CoreServices.CarbonCore 0x902b882c YieldToThread +
0x104
4 ...ple.CoreServices.CarbonCore 0x902c5d78 SetThreadState +
0xc0
5 ...ple.CoreServices.CarbonCore 0x90301490
SetThreadStateEndCritical + 0x90
6 AppleWorks 0x01504e10 0x1008000 + 0x4fce10
7 AppleWorks 0x01503284 0x1008000 + 0x4fb284
8 AppleWorks 0x01503180 0x1008000 + 0x4fb180
9 AppleWorks 0x015035a8 0x1008000 + 0x4fb5a8
10 AppleWorks 0x015053a4 0x1008000 + 0x4fd3a4
11 ...ple.CoreServices.CarbonCore 0x9030c0a8
InvokeThreadEntryUPP + 0x18
12 ...ple.CoreServices.CarbonCore 0x902d6d98 CooperativeThread
+ 0xdc
13 libSystem.B.dylib 0x90024910 pthreadbody + 0x28

Thread 2:
0 libSystem.B.dylib 0x90007878 mach msgtrap + 0x8
1 libSystem.B.dylib 0x900073f8 mach_msg + 0x38
2 ...ple.CoreServices.CarbonCore 0x902c3064 SwitchContexts +
0x60
3 ...ple.CoreServices.CarbonCore 0x902b882c YieldToThread +
0x104
4 ...ple.CoreServices.CarbonCore 0x902c5d78 SetThreadState +
0xc0
5 ...ple.CoreServices.CarbonCore 0x90301490
SetThreadStateEndCritical + 0x90
6 AppleWorks 0x015049d4 0x1008000 + 0x4fc9d4
7 AppleWorks 0x011ef240 0x1008000 + 0x1e7240
8 AppleWorks 0x015053a4 0x1008000 + 0x4fd3a4
9 ...ple.CoreServices.CarbonCore 0x9030c0a8
InvokeThreadEntryUPP + 0x18
10 ...ple.CoreServices.CarbonCore 0x902d6d98 CooperativeThread
+ 0xdc
11 libSystem.B.dylib 0x90024910 pthreadbody + 0x28

Thread 3:
0 libSystem.B.dylib 0x90018e18
semaphore timedwait_signaltrap + 0x8
1 libSystem.B.dylib 0x9000e9d4 pthread_condwait + 0x268
2 ...ple.CoreServices.CarbonCore 0x902da570
TSWaitOnSemaphoreCommon + 0xb0
3 ...ple.CoreServices.CarbonCore 0x902ee4f0 TimerThread + 0x3c
4 libSystem.B.dylib 0x90024910 pthreadbody + 0x28

Thread 4:
0 libSystem.B.dylib 0x90007878 mach msgtrap + 0x8
1 libSystem.B.dylib 0x900073f8 mach_msg + 0x38
2 ...ple.CoreServices.CarbonCore 0x902c3064 SwitchContexts +
0x60
3 ...ple.CoreServices.CarbonCore 0x902b882c YieldToThread +
0x104
4 ...ple.CoreServices.CarbonCore 0x902c5d78 SetThreadState +
0xc0
5 ...ple.CoreServices.CarbonCore 0x90301490
SetThreadStateEndCritical + 0x90
6 AppleWorks 0x015049d4 0x1008000 + 0x4fc9d4
7 AppleWorks 0x011efd60 0x1008000 + 0x1e7d60
8 AppleWorks 0x015053a4 0x1008000 + 0x4fd3a4
9 ...ple.CoreServices.CarbonCore 0x9030c0a8
InvokeThreadEntryUPP + 0x18
10 ...ple.CoreServices.CarbonCore 0x902d6d98 CooperativeThread
+ 0xdc
11 libSystem.B.dylib 0x90024910 pthreadbody + 0x28

PPC Thread State:
srr0: 0x00000000 srr1: 0x4000f030 vrsave: 0x00000000
cr: 0x24002222 xer: 0x20000004 lr: 0x901c685c ctr: 0x00000000
r0: 0x00000000 r1: 0xbfffdeb0 r2: 0xa01c01ec r3: 0x9025dad0
r4: 0x003dfa90 r5: 0x00000000 r6: 0x00000005 r7: 0x00000001
r8: 0x00403e79 r9: 0x0000001c r10: 0x00000005 r11:
0x00000000
r12: 0x00000000 r13: 0x00478540 r14: 0x00000000 r15:
0x00000000
r16: 0x00000000 r17: 0x00000001 r18: 0x00000000 r19:
0x00000001
r20: 0xbffffdfc r21: 0xffffffe1 r22: 0xffffffe2 r23: 0x000002f9
r24: 0x00000246 r25: 0xbfffe320 r26: 0x00000000 r27:
0x00000000
r28: 0x00000000 r29: 0xa01c79cc r30: 0x003dfa90 r31:
0x901c67e0

Binary Images Description:
0x1000 - 0x9fff com.apple.appleworks 6.2.9 /Applications/
AppleWorks 6/AppleWorks 6.app/Contents/MacOS/AppleWorks 6
0x287000 - 0x2d29b1 CarbonLibpwpc PEF binary: CarbonLibpwpc
0x2d29c0 - 0x2eacad Apple;Carbon;Multimedia PEF binary:
Apple;Carbon;Multimedia
0x2ec1f0 - 0x2edf7b Apple;Carbon;Networking PEF binary:
Apple;Carbon;Networking
0x30ca20 - 0x30cad2 CFMPriv_CoreFoundation PEF binary:
CFMPriv_CoreFoundation
0x30ccc0 - 0x30cd75 CFMPriv_DVComponentGlue PEF binary:
CFMPriv_DVComponentGlue
0x30cfa0 - 0x30d043 CFMPriv_QuickTime PEF binary:
CFMPriv_QuickTime
0x30d270 - 0x30d2e7 CFMPriv_System PEF binary:
CFMPriv_System
0x30d560 - 0x30d630 CFMPriv_CarbonSound PEF binary:
CFMPriv_CarbonSound
0x30d6a0 - 0x30d773 CFMPriv_CommonPanels PEF binary:
CFMPriv_CommonPanels
0x30d840 - 0x30d8fb CFMPriv_Help PEF binary: CFMPriv_Help
0x30d900 - 0x30d9ca CFMPriv_HIToolbox PEF binary:
CFMPriv_HIToolbox
0x30da40 - 0x30db16 CFMPriv_HTMLRendering PEF binary:
CFMPriv_HTMLRendering
0x30db90 - 0x30dc63 CFMPriv_ImageCapture PEF binary:
CFMPriv_ImageCapture
0x30dcf0 - 0x30ddd5 CFMPriv_NavigationServices PEF binary:
CFMPriv_NavigationServices
0x30de50 - 0x30df26 CFMPriv_OpenScripting?MacBLib PEF
binary: CFMPriv_OpenScripting?MacBLib
0x30e000 - 0x30e0be CFMPriv_Print PEF binary: CFMPriv_Print
0x30e0e0 - 0x30e1ad CFMPriv_SecurityHI PEF binary:
CFMPriv_SecurityHI
0x30e230 - 0x30e312 CFMPriv_SpeechRecognition PEF binary:
CFMPriv_SpeechRecognition
0x30e390 - 0x30e463 CFMPriv_CarbonCore PEF binary:
CFMPriv_CarbonCore
0x30e4e0 - 0x30e5b3 CFMPriv_OSServices PEF binary:
CFMPriv_OSServices
0x30e690 - 0x30e752 CFMPriv_AE PEF binary: CFMPriv_AE
0x30e760 - 0x30e825 CFMPriv_ATS PEF binary: CFMPriv_ATS
0x30e8a0 - 0x30e977 CFMPriv_ColorSync PEF binary:
CFMPriv_ColorSync
0x30ea00 - 0x30eae3 CFMPriv_FindByContent PEF binary:
CFMPriv_FindByContent
0x30eb60 - 0x30ec3a CFMPriv_HIServices PEF binary:
CFMPriv_HIServices
0x30ecb0 - 0x30ed90 CFMPriv_LangAnalysis PEF binary:
CFMPriv_LangAnalysis
0x30ee20 - 0x30ef06 CFMPriv_LaunchServices PEF binary:
CFMPriv_LaunchServices
0x30efe0 - 0x30f0b7 CFMPriv_PrintCore PEF binary:
CFMPriv_PrintCore
0x30f0c0 - 0x30f182 CFMPriv_QD PEF binary: CFMPriv_QD
0x30f280 - 0x30f369 CFMPriv_SpeechSynthesis PEF binary:
CFMPriv_SpeechSynthesis
0x4b8000 - 0x4b9e58 DataVizAPI PEF binary: DataVizAPI
0x4ba000 - 0x4bb935 dvzLocaleLib PEF binary: dvzLocaleLib
0x7f8000 - 0x7fafff com.apple.PDFImporter 1.3.1 (???) /System/
Library/Components/PDFImporter.component/Contents/MacOS/
PDFImporter
0x1008000 - 0x15bb07c AppleWorks PEF binary: AppleWorks
0x17eb000 - 0x17fcfe4 FileInfoMgr PEF binary: FileInfoMgr
0x4380000 - 0x43909b9 ConvertMgríP PEF binary: ConvertMgríP
0x4391000 - 0x43c0f37 DVZ_MSL.Carbon.Shlb PEF binary:
DVZ_MSL.Carbon.Shlb
0x80830000 - 0x8090efff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x80f5c000 - 0x80f68fff com.apple.agl 2.5 (AGL-2.5) /System/Library/
Frameworks/AGL.framework/Versions/A/AGL
0x8444a000 - 0x8444bfff DVComponentGlue /System/Library/
Frameworks/DVComponentGlue.framework/Versions/A/
DVComponentGlue
0x8be80000 - 0x8be87fff libLW8Utils.dylib /System/Library/Printers/
Libraries/libLW8Utils.dylib
0x8beb0000 - 0x8beeffff libLW8Converter.dylib /System/Library/
Printers/Libraries/libLW8Converter.dylib
0x8bf50000 - 0x8bf76fff libConverter.dylib /System/Library/Printers/
Libraries/libConverter.dylib
0x8fe00000 - 0x8fe4ffff dyld /usr/lib/dyld
0x90000000 - 0x9014ffff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x901c0000 - 0x9026dfff com.apple.CoreFoundation 6.3.7 (299.35) /
System/Library/Frameworks/CoreFoundation.framework/Versions/A/
CoreFoundation
0x902b0000 - 0x90529fff com.apple.CoreServices.CarbonCore 10.3.7
/System/Library/Frameworks/CoreServices.framework/Versions/A/
Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x905a0000 - 0x90610fff com.apple.framework.IOKit 1.3.6 (???) /
System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90640000 - 0x906c8fff com.apple.CoreServices.OSServices 3.0.1 /
System/Library/Frameworks/CoreServices.framework/Versions/A/
Frameworks/OSServices.framework/Versions/A/OSServices
0x9071d000 - 0x90730fff libRIP.A.dylib /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x90737000 - 0x9079efff com.apple.audio.CoreAudio 2.1.3 /System/
Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x90810000 - 0x90810fff com.apple.ApplicationServices 1.0 (???) /
System/Library/Frameworks/ApplicationServices.framework/Versions/
A/ApplicationServices
0x90860000 - 0x908cffff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90940000 - 0x909b3fff com.apple.DesktopServices 1.2.5 /System/
Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/
A/DesktopServicesPriv
0x909f0000 - 0x909fcfff com.apple.help 1.0.1 /System/Library/
Frameworks/Carbon.framework/Versions/A/Frameworks/
Help.framework/Versions/A/Help
0x90a06000 - 0x90a15fff libPSRIP.A.dylib /System/Library/
Frameworks/ApplicationServices.framework/Versions/A/Frameworks/
CoreGraphics.framework/Versions/A/Resources/libPSRIP.A.dylib
0x90a20000 - 0x90b7bfff com.apple.Foundation 6.3.7 (500.59) /
System/Library/Frameworks/Foundation.framework/Versions/C/
Foundation
0x90c70000 - 0x90c8afff libGL.dylib /System/Library/Frameworks/
OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x90cb0000 - 0x90d12fff libGLU.dylib /System/Library/Frameworks/
OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x90d50000 - 0x90d6bfff com.apple.SystemConfiguration 1.7.1 (???) /
System/Library/Frameworks/SystemConfiguration.framework/Versions/
A/SystemConfiguration
0x90d7c000 - 0x90d96fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x90db0000 - 0x90dbbfff com.apple.opengl 1.3.8 /System/Library/
Frameworks/OpenGL.framework/Versions/A/OpenGL
0x90e13000 - 0x90e4bfff com.apple.LaunchServices 10.3.5 (98.4) /
System/Library/Frameworks/ApplicationServices.framework/Versions/
A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x910e0000 - 0x91133fff com.apple.bom 1.2.5 (63.2) /System/Library/
PrivateFrameworks/Bom.framework/Versions/A/Bom
0x9113f000 - 0x9113ffff com.apple.Carbon 10.3 (???) /System/Library/
Frameworks/Carbon.framework/Versions/A/Carbon
0x91141000 - 0x91141fff com.apple.CoreServices 10.3 (???) /System/
Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x91320000 - 0x91337fff com.apple.LangAnalysis 1.5.4 /System/
Library/Frameworks/ApplicationServices.framework/Versions/A/
Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x913a0000 - 0x9145ffff ColorSync /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
ColorSync.framework/Versions/A/ColorSync
0x914ad000 - 0x914bdfff com.apple.speech.recognition.framework 3.3
/System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/SpeechRecognition.framework/Versions/A/
SpeechRecognition
0x914e0000 - 0x91549fff com.apple.htmlrendering 1.1.2 /System/
Library/Frameworks/Carbon.framework/Versions/A/Frameworks/
HTMLRendering.framework/Versions/A/HTMLRendering
0x915e0000 - 0x91699fff com.apple.QD 3.4.67 (???) /System/Library/
Frameworks/ApplicationServices.framework/Versions/A/Frameworks/
QD.framework/Versions/A/QD
0x916f0000 - 0x91728fff com.apple.AE 1.4 /System/Library/
Frameworks/ApplicationServices.framework/Versions/A/Frameworks/
AE.framework/Versions/A/AE
0x91760000 - 0x917f3fff com.apple.print.framework.PrintCore 3.3 /
System/Library/Frameworks/ApplicationServices.framework/Versions/
A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x91890000 - 0x918aafff com.apple.openscripting 1.2.1 (???) /System/
Library/Frameworks/Carbon.framework/Versions/A/Frameworks/
OpenScripting.framework/Versions/A/OpenScripting
0x918d0000 - 0x918e0fff com.apple.ImageCapture 2.1.5 /System/
Library/Frameworks/Carbon.framework/Versions/A/Frameworks/
ImageCapture.framework/Versions/A/ImageCapture
0x91900000 - 0x9190dfff com.apple.CommonPanels 1.2.1 (1.0) /
System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x91970000 - 0x919befff com.apple.print.framework.Print 3.3 /System/
Library/Frameworks/Carbon.framework/Versions/A/Frameworks/
Print.framework/Versions/A/Print
0x91a40000 - 0x91ab3fff com.apple.NavigationServices 3.3.3 /System/
Library/Frameworks/Carbon.framework/Versions/A/Frameworks/
NavigationServices.framework/Versions/A/NavigationServices
0x91afb000 - 0x91b18fff com.apple.audio.SoundManager 3.9 /System/
Library/Frameworks/Carbon.framework/Versions/A/Frameworks/
CarbonSound.framework/Versions/A/CarbonSound
0x91b30000 - 0x91b44fff libCGATS.A.dylib /System/Library/
Frameworks/ApplicationServices.framework/Versions/A/Frameworks/
CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x91b60000 - 0x91b6bfff libCSync.A.dylib /System/Library/
Frameworks/ApplicationServices.framework/Versions/A/Frameworks/
CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x920f0000 - 0x92116fff com.apple.FindByContent 1.4 (1.2) /System/
Library/Frameworks/ApplicationServices.framework/Versions/A/
Frameworks/FindByContent.framework/Versions/A/FindByContent
0x92170000 - 0x92357fff com.apple.security 2.4 (179) /System/Library/
Frameworks/Security.framework/Versions/A/Security
0x927f0000 - 0x92827fff com.apple.CFNetwork 1.2.2 (7) /System/
Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/
CFNetwork.framework/Versions/A/CFNetwork
0x92880000 - 0x92c05fff com.apple.HIToolbox 1.3.6 (???) /System/
Library/Frameworks/Carbon.framework/Versions/A/Frameworks/
HIToolbox.framework/Versions/A/HIToolbox
0x92de0000 - 0x92e30fff com.apple.HIServices 1.4.1 (0.0.1d1) /
System/Library/Frameworks/ApplicationServices.framework/Versions/
A/Frameworks/HIServices.framework/Versions/A/HIServices
0x93680000 - 0x93958fff com.apple.CoreGraphics 1.203.30 (???) /
System/Library/Frameworks/ApplicationServices.framework/Versions/
A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x939d0000 - 0x939e4fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x93a50000 - 0x93a54fff libmathCommon.A.dylib /usr/lib/system/
libmathCommon.A.dylib
0x94120000 - 0x94138fff com.apple.WebServices 1.1.1 (1.1.0) /
System/Library/Frameworks/CoreServices.framework/Versions/A/
Frameworks/WebServicesCore.framework/Versions/A/
WebServicesCore
0x94192000 - 0x9419bfff com.apple.DiskArbitration 2.0.5 /System/
Library/PrivateFrameworks/DiskArbitration.framework/Versions/A/
DiskArbitration
0x941f8000 - 0x94201fff libz.1.dylib /usr/lib/libz.1.dylib
0x946c4000 - 0x946cffff com.apple.securityhi 1.2 (90) /System/Library/
Frameworks/Carbon.framework/Versions/A/Frameworks/
SecurityHI.framework/Versions/A/SecurityHI
0x946e0000 - 0x9473ffff com.apple.SearchKit 1.0.2 /System/Library/
Frameworks/CoreServices.framework/Versions/A/Frameworks/
SearchKit.framework/Versions/A/SearchKit
0x9477d000 - 0x94790fff com.apple.speech.synthesis.framework 3.2 /
System/Library/Frameworks/ApplicationServices.framework/Versions/
A/Frameworks/SpeechSynthesis.framework/Versions/A/
SpeechSynthesis
0x94800000 - 0x9488cfff com.apple.ink.framework 101.1.4 (55.12) /
System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/Ink.framework/Versions/A/Ink
0x94ea0000 - 0x954a6fff libBLAS.dylib /System/Library/Frameworks/
Accelerate.framework/Versions/A/Frameworks/vecLib.framework/
Versions/A/libBLAS.dylib
0x95500000 - 0x957d0fff libLAPACK.dylib /System/Library/
Frameworks/Accelerate.framework/Versions/A/Frameworks/
vecLib.framework/Versions/A/libLAPACK.dylib
0x958e0000 - 0x95900fff libvMisc.dylib /System/Library/Frameworks/
Accelerate.framework/Versions/A/Frameworks/vecLib.framework/
Versions/A/libvMisc.dylib
0x95a08000 - 0x95ac0fff com.apple.audio.toolbox.AudioToolbox 1.3.3
/System/Library/Frameworks/AudioToolbox.framework/Versions/A/
AudioToolbox
0x95b50000 - 0x95c32fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x95f30000 - 0x9601efff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x96980000 - 0x96a42fff libcrypto.0.9.7.dylib /usr/lib/
libcrypto.0.9.7.dylib
0x96aa0000 - 0x96acefff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x96b50000 - 0x96bdffff ATS /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
ATS.framework/Versions/A/ATS
0x96de0000 - 0x96df0fff com.apple.vecLib 3.0.3 (vecLib 3.0.3) /
System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x96ee0000 - 0x96ee8fff libbsm.dylib /usr/lib/libbsm.dylib
0x96eec000 - 0x96f06fff libPDFRIP.A.dylib /System/Library/
Frameworks/ApplicationServices.framework/Versions/A/Frameworks/
CoreGraphics.framework/Versions/A/Resources/libPDFRIP.A.dylib
0x97345000 - 0x973b2fff libvDSP.dylib /System/Library/Frameworks/
Accelerate.framework/Versions/A/Frameworks/vecLib.framework/
Versions/A/libvDSP.dylib
0x9798b000 - 0x9798bfff com.apple.audio.units.AudioUnit 1.3.3 /
System/Library/Frameworks/AudioUnit.framework/Versions/A/
AudioUnit
0x9798e000 - 0x979a2fff com.apple.QuartzCore 1.3 /System/Library/
Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x979b0000 - 0x97c12fff com.apple.QuickTime 7.0.1 /System/Library/
Frameworks/QuickTime.framework/Versions/A/QuickTime
0x99000000 - 0x99792fff
com.apple.QuickTimeComponents.component 7.0.1 /System/Library/
QuickTime/QuickTimeComponents.component/Contents/MacOS/
QuickTimeComponents
0x998ef000 - 0x999befff com.apple.QuickTime3GPP.component 7.0.1 /
System/Library/QuickTime/QuickTime3GPP.component/Contents/
MacOS/QuickTime3GPP
0x999e1000 - 0x99a33fff com.apple.QuickTimeMPEG.component
7.0.1 /System/Library/QuickTime/QuickTimeMPEG.component/
Contents/MacOS/QuickTimeMPEG
0x99a46000 - 0x99b91fff com.apple.QuickTimeStreaming.component
7.0.1 /System/Library/QuickTime/QuickTimeStreaming.component/
Contents/MacOS/QuickTimeStreaming
0x99bee000 - 0x99c90fff com.apple.QuickTimeMPEG4.component
7.0.1 /System/Library/QuickTime/QuickTimeMPEG4.component/
Contents/MacOS/QuickTimeMPEG4






eMac client Mac OS X (10.3.9) Runs on school network (xserves - 10.3.9)

eMac, Mac OS X (10.3.9), On scholl network (x-servers-10.3.9)

Posted on Jan 26, 2006 2:23 PM

Reply
7 replies

Jan 26, 2006 7:50 PM in response to Robert Chavez1

This looks to be related to the printer attached to these Macs.

0 <<00000000>> 0x00000000 0 + 0
1 com.apple.CoreFoundation 0x901cb2f4 CFStringCompareWithOptions + 0x140
2 com.apple.CoreFoundation 0x901d7ffc CFStringCompare + 0x54
3 ...e.print.framework.PrintCore 0x91787cd8 CPLPrinterNameInUse + 0x58


These appear to be the lines in the Crash Log that explain the crash. They're saying that Mac OS X gets the list of printer names and tries to compare each of them. The crash occurs when Mac OS X's Foundation API CFString method tries to do the printer name comparison.

Is the crash caused by something as simple as the name of a printer containing unusual characters? Is there a printer unique to these group of Macs? Have you disconnected this printer to see if the programs still crash? Have you changed the settings for this printer to see if this fixes the problem? Have you tried reloading the driver software for this printer?

Hope these suggestions help.

Dale

Jan 27, 2006 7:05 AM in response to Dale Gillard

Dale - Thanks for the response.

For printers, I have 22 printers in the school (all HP)that are managed via Work Group Manager. I assign them on my server and use WGM to divy them amongst the various groups. There is no particular printer connected to the eMacs. As I said, these accounts can go to eMacs across the room and logon and everything works fine. They are asssigned the same printers and work without a problem. As for unusual names, I have a printer named Grade_K&1; otherwise all are standard character based names.

Again - Thanks

Bob

Jan 27, 2006 7:47 PM in response to Robert Chavez1

Dale - Thanks for the response.

For printers, I have 22 printers in the school (all
HP)that are managed via Work Group Manager. I assign
them on my server and use WGM to divy them amongst
the various groups. There is no particular printer
connected to the eMacs. As I said, these accounts can
go to eMacs across the room and logon and everything
works fine. They are asssigned the same printers and
work without a problem. As for unusual names, I have
a printer named Grade_K&1; otherwise all are standard
character based names.


I thought you might have a large network with many printers like you've described.

Do these apps crash when the eMac is disconnected from the network? Is there a default printer for the eMacs that's different to the others?

Dale

Feb 16, 2006 6:58 AM in response to Robert Chavez1

we have been experiencing this same problem with no apparent fix...

and following up on what Dale had to offer, there appear to be 4 printer plists in the users library who is having this problem..., one of which was modified on about the date the problem started with AW

the plists are

com.apple.print.PrintCenter.plist
com.apple.print.custompresets.plist
com.apple.print.PrinterProxy.mcx_1.plist
com.apple.print.PrinterProxy.mcx_53.plist

so... unless anyone knows that this is going to be a problem, I'm going to delete these one at a time (starting with the last one) and see if it fixes the prob!

Feb 16, 2006 3:02 PM in response to closer

Yes, please post your results.

What I did to stop the problem was to stop managing printing preferences from WGM for the groups in question. Also, I have stopped using Admin Tools (WGM incl) 2.x.x. I am now managing using Admin Tools 10.4.4.

Other problems were also occuring when I used a client with 2.x.x or the tools on my 10.3.9 server. Since solely using 10.4.4, my problems have gone away. I have not yet tried to assign printing preferences with the new tools but will be trying in the next week. As I recall, I tried managing print preferences on the previous version on my 10.4 client and it would error out. Probably did some damage. I'll keep this thread posted.

Moral is once you start managing a 10.3.9 server with tools other than 2.x.x (especially 10.4.4) you can't go back. According to Apple, the databaase is altered with 10.4.4 and previous versions should not be used. Sorry for the verbose resoonse.

Feb 17, 2006 8:19 AM in response to Robert Chavez1

thanks for the post... I tried deleting the previously mentioned plists... no luck... tried deleting extra printers from users library... still no luck... will now delete all printers from list to see if user can at least open an AW doc... then add one printer at a time to see which one, if any, is the offender! user has yet to try this one out though... kinda odd though that another user can open files on one computer but not another?... they're both Indigo 500Mhz running 10.3.5 (as is the server)... I'm also managing printers from WGM (v. 2.0.1)... but now that you mention it we have added half a dozen 10.4.4 emacs to our fold...

do you think if the user logged into a 10.4 mac then went back to the 10.3 it would cause this problem?

or should I not manage printers in my present setup and see what happens...

Appleworks crashes w/Exc_Bad_Access Kern_Protection_Failure

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