No password field on login screen

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No password field on login screen

I'm having a really big problem with my MacBook Pro. I'm trying to log in but I can't. When I power on my laptop, all I see is my user picture on a gray screen. That's it. No password field below, no buttons for switching users, etc. Just my account picture inside a circle. I've tried the following:

- entering my password anyway

- reset the parameter RAM

- tried to do the Apple Hardware test, but it just leads me to the fail login screen

- tried using my Snow Leopard disc (I'm using Lion), but it won't let me change passwords, use Disk Utility (all buttons in the First Aid section are grayed out and the "hdo2" under the hard drive name is grayed out too). Heck, I can't even install back to Snow Leopard since the disc can't find the hard drive present in the Macbook Pro!

Help would be hugely appreciated! I have a lot of important files in the hard drive (most of them are backed up but I wanna make sure) and I don't want to lose them.

Thanks

Posted on Oct 8, 2011 11:24 AM

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Answer 1

Oct 8, 2011 12:22 PM in response to Rapulsion

Restart your Mac with Command-R and boot from your Recovery Disk. Once mounted, choose from Tools menu to reset your password. Reboot to create one new.

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Answer 2

Rapulsion Author

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Oct 8, 2011 12:38 PM in response to quicksilver8

Tried to do that but the hard drive is not even in the "select the volume" section. For the Reset Password utility, everything's grayed out. I think it has something to do with the hard drive, since I recently installed Windows 7 on my machine then removed it the same day since I wanted the Windows one to have a bigger partition. Is that the cause?

My main concern is if I will be able to back up my documents. I have some files in it that haven't been backed up and they are VERY important. Is it because I'm using the Snow Leopard recovery disc when in fact, I am running Lion on my hard drive?

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Answer 3

Mar 10, 2012 10:22 AM in response to Rapulsion

THIS IS A HUMAN ERROR ISSUE , AS MOST MAC ISSUES ARE . IN MY OPINION .

PRESS DOWN ON THE TRACK PAD UNTIL YOU HEAR THE CLICK . WHILE CLICKING ON THE ACCOUNT ICON . MOST WHO HAVE THIS ISSUE WILL HAVE A TRACKPAD ... LION DOESNT RECOGNIZE THE LIGHT TAPS (IN THIS SCREEN), I THINK .. SOLVED MY EXACT ISSUE .

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