Out of the box macbook pro, not charging

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Level 1

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Out of the box macbook pro, not charging

Hi,

I just purchased a Macbook Pro yesterday. I did as indicated and waited till the battery was fully charged before I unplugged it upon first use. As soon as it said "fully charged" I unplugged it and it showed 96% battery life. I used my laptop today and reached 60% of my battery life. I decided to plug it in, once again it reached "fully charged" and as soon as I unplugged it is only shows 97% charged.

I know that they are designed not to fully charge but shouldnt I be expecting closer to 100% capacity out of the box ?

Thank you

MacBook Pro, Mac OS X (10.7.1)

Posted on Oct 8, 2011 11:31 AM

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Answer 1

Best reply

CMCSK

Level 6

11,452 points

Oct 8, 2011 11:33 AM in response to alexandra88

Either return the computer from where purchased or call Apple tech support ASAP.

You have 14 days to return your computer with no questions asked. You also have 90 days of free phone tech support.

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Answer 2

tonefox

Level 6

9,362 points

Oct 8, 2011 11:35 AM in response to alexandra88

It's only an indication of the charge, and not necessarily precision engineering. Give it a chance to settle in: after a few cycles it will improve. I certainly wouldn't fret about it.

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Answer 3

alexandra88 Author

Level 1

0 points

Oct 9, 2011 7:15 AM in response to alexandra88

Thank you,

I talked to apple just to be on the same side, they made me do a SMC reset and advised me to let it drain, fully charge and see if the battery charges and drains normally this time around. I have a feeling I am not getting normal use of of the battery. I guess we will see!

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