3 Replies Latest reply: May 5, 2013 7:47 AM by LowLuster
robheredia Level 1 (0 points)

does anybody know how to reset a macbook pro to factory settings?

MacBook Pro, Mac OS X (10.7.1)
  • Kappy Level 10 (263,335 points)

    Prepare Your Mac for Sale


    Boot from the OS X Installer Disc One that came with the computer.  After the installer loads select your language and click on the Continue button.  When the menu bar appears select Disk Utility from the Utilities menu.  After DU loads select the startup volume from the left side list then click on the Erase tab.  Set the format type to Mac OS Extended (Journaled) then click on the Options button.  Select the one pass Zero Data option and click on the OK button.  Then click on the Erase button.


    Note: You can skip the Zero Data option if you are not concerned about removing sensitive personal data from the hard drive.  If you choose to skip this part of the process then it is possible for others to recover data from the hard drive.  The Zero Data procedure will prevent others from getting access to your personal information.


    This process will take 30 minutes to several hours depending upon the size of the hard drive.  After formatting has completed quit DU and return to the installer.  Now complete the OS X installation.  At the completion of the installation do not restart the computer.  Instead just shut it off.  The next user will be presented with the Setup Assistant when they turn on the computer just as it would if new out of the box.

  • lrenee212 Level 1 (0 points)

    How do you do it if you don't have a disc.  I got a hand me down Macbook pro from my brother, and didn't get the disc with it.  Just macbook pro and charger.

  • LowLuster Level 6 (12,060 points)

    Contact apple and order a set of replacement disc for your model mac. Have the serial number handy as they will need it to supply the correct replacement discs. The serial number can be found in about this mac, apple logo in the menu bar, or on the bottom of the system.