iTunes store won't load on my laptop

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iTunes store won't load on my laptop

This started about a month ago. I try to go to the iTunes store, the loading bar gets halfway through, and then it just stops. No messages, no pop-ups, it just stays there. iTunes isn't frozen, I just can't access the store. My wireless network is in perfect woking condition, and the iTunes store works on every other computer in the house. My laptop is virus free. I am on Windows 7 SP1. My iTunes is up to date, and my firewall has an exception for iTunes.

I've searched everywhere for a working solution, but after trying countless solutions, the Store will still not load. Does anyone have any new solutions?

Windows 7

Posted on Oct 9, 2011 1:14 AM

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Answer 1

macboxer

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Oct 9, 2011 12:27 PM in response to Xarnor

I am having the exact same issue. I have tried many different possible solutions without any success. Apple isn't any help they just say the itunes store is working properly and it must be my computer.

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Answer 2

Oct 9, 2011 12:30 PM in response to Xarnor

Disable anti virus software and turn off the Firewall.

Try iTunes.

Read here > Can't connect to the iTunes Store

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Answer 3

Xarnor Author

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Oct 9, 2011 5:48 PM in response to Carolyn Samit

I'm not stupid; of course I've read through Apple's troubleshooting info, none of it helps.. I've tried all the simple fixes, and even the elaborate ones. The problem persists. I would normally assume that my computer itself is the problem, but there seems to be many other people having the same issue. I'm guessing that there are some compatibility issues with iTunes and Windows 7.

I will keep trying to fix this myself. Any solutions are welcome, and if I find one that works, I'll post it here for anyone else who has this problem.

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