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Running slow, Not responding

My Mac Pro is about 4 years old now. I have internal drives in 3 of the bays. My Main drive (boots from) is 1TB. I'm not even using half of it for system and software. I keep everything else on other drives (photos, files, tunes, etc.) The problem is everything is running very, very slow. Apps including the Finder are often Not Responding. Some just won't open at all. The spinning pinwheel is constantly revolving but not resolving. My browsers are running very slow despite getting 12 MBs/sec download speed from my router. Here's what I've done . . .


Disk Utility - Verify Disk, Verify Permissisons. It says "The volume on Main Drive appears to be ok.

MacKeeper - Scanned and deleted junk files. It says "Your system status is excellent."

Created a new account with Admin rights. Same thing happens with the new account.

Deleted preference files and restarted in hopes of rebuilding preferences.

I'm running the Free Memory app now and it says I'm using 2.15 GBs and have 1.03 GBs free.


I'm not sure if my computer is dying, the hard drive is failing (drive is only 6 months old), memory is running out, or something else. Can anyone suggest something else to try or have any idea what's going on?

Posted on Oct 10, 2011 8:40 AM

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26 replies

Oct 10, 2011 12:11 PM in response to The hatter

So you think it's the drive or the CPU? If I clone the system then what? Is that just for back up or should I try to install it on a different drive? I'm not sure how to install a clones system. It can't be a simple drag drop.


What's wrong with MacKeeper? I have heard good and bad things about it. I trusted it since I purchased it though Apple's website.


Thanks for the response.

Oct 10, 2011 12:36 PM in response to fuquam

Mackeeper is junk


your system maintenance routine is lacking.


Apple just sells, they don't test or endorse.


you know how to, then read how to use Superduper or CCC.


Is it the drive? is it you don't repair your drives from another? you trust Apple too much.


Do you need Disk Warrior perhaps?


clone your system


zero a new drive


test and repair

Oct 10, 2011 1:18 PM in response to fuquam

Same issues here, I have no idea whats happening. Some apps don't open, like iTunes, or Disk Utility. Also .DMG files don't want to mount, it all just hangs until I force quit. If I reboot, everything works great for a short period of time, then all the problems come back. I even formatted my boot drive, deleted everything, and reinstalled Snow Leopard out of desperation, and... problems persist.


For me it started happening after I downloaded Security Update 2011-005 a few days ago. I don't know if it is to blame or not... though I don't see how it could be, because, like I said, problems persisted through a HD format.


Anyone else have these problems? So far I've tried repairing permissions, resetting P-Ram and NV-Ram, all that jazz... nothings done it so far.


Any help appreciated.




Mac Pro - Early 2008

2x 2.8GHz Quad Core

8GB Ram, 4 HD's + External Raid Unit

Recently replaced power supply.

Oct 10, 2011 2:18 PM in response to Falco119

I am having the same problem with same processor but 2 GB Ram, 1 HD, OS X 10.5.8. It usually happens when I am running heafty programs like PS CS5 or Adobe Bridge. When it happens to me, I actually hear the computer sound like it's going into overdrive and struggling first so I am wondering if it is a hardware problem. I should be able to run programs like that with 2GB. It definitely seems like it is an operating system problem because even though the PS is the one not responding, if I click between other programs' windows, the applications do not change. I don't know enough about hardware to tell what this noise means and how it may or may not be causing this. Sorry I couldn't help but maybe this is hardware?

Oct 10, 2011 3:00 PM in response to gunaxkaihy

Your issue might be different than mine, but maybe also try shutting down your system, and unplugging your power cable for a few minutes. (Like, 2-5 minutes) Then plug it back in, give it a couple seconds, then power your computer back up.


Not sure what that process is supposed to do, but I remember someone saying it fixed their problem a while back, who talked about similar issues, with noisy hardware, and slow performance. If it doesn't work... well, at least it didn't cost you anything, haha.

Oct 10, 2011 4:32 PM in response to The hatter

"You might want to actually figure out what and why something is used and what it does rather than "urban legend" to zap the pram to make coffee."


Sounds great, but these P-Ram zappin' SMC resettin' preference repairin' permission verifyin' urban legends are about the only thing you'll find online in terms of how to correct your Mac issues. Even though I may not understand every detail of these otherwise menial tasks, if multiple people claim it works, then why not give it a shot?


Through the support sections search, I can find people having the exact same issues in spades, but never a resolution on how to repair it.


It's been going on for a while: https://discussions.apple.com/thread/2138997?start=30&tstart=0


Appreciate the link though. Back to searching I go...

Oct 12, 2011 6:57 AM in response to fuquam

Cloned my drive to a 1TB external drive. Booted off the drive and everything was running equally as slow. Reformatted my original drive then cloned back to the drive and rebooted off the original drive. It didn't seem to make a difference but at least I can rule out a drive problem. I only have 564.5MBs of free memory so maybe that's the issue. If not I'm out of ideas.

User uploaded file

Oct 19, 2011 4:39 PM in response to fuquam

Tried deleting my cache files, both system and library. Also deleted user preferences (which are now hidden by default). Restarted. Same results. Purchased 4GBs of memory and installed it. Created a new user with Admin rights. Same thing. Most of my software works fine. My browsers run really slow and won't stream video. Bandwidth is fine with other computers in the house. My Apple apps and utilities just give me the spinning pinwheel and (not responding) under Force Quit. All system preferences go to (not responding) after trying to make changes to them. I fixed the permissions several times. Didn't do anything. Any other ideas?

Oct 19, 2011 4:58 PM in response to fuquam

I actually solved the issue I was having, hopefully its the same as yours.


Did you by chance copy a large volume of files over to another drive, or do some action similar to this just prior to when the problems started? Because in my case I copied about 20GB of files from one of my internal harddrives, to an external raid unit. Apparently the last 20 or so files didn't copy correctly, and were sitting on my external drive as 0KB files. I deleted those files, and almost immediately my system began behaving normally again.


I have NO idea why an incomplete file copy would cause such an issue, but it seemingly did. Maybe try removing your other 2 internal drives, and just using your boot drive for a few hours (Just to test the theory, but that is of course assuming that the incomplete files aren't on your boot drive itself.)


It made sense in my case, because I had formatted my entire boot drive, and the problem persisted. Turns out the issue was in the other HD's having to do with the incomplete file copies.


The only other thing I can think of that I may be confusing what fixed it is, the very same day security patch 2011-006 was downloaded through the system update. Possibly that alone did the job, I really have no way of knowing. If I had to guess though, I'd still credit the deleting of the partial file copies as the thing that fixed it, as I saw immediate system performance increase.


I hope some bit of this is helpful for you, because I know first hand how irritating these problems are.

Good luck!

Oct 19, 2011 7:54 PM in response to Falco119

Thanks for the tip. I'll look into it. I copy large amounts of files all the time. I use a raid and time machine. I have a fully stocked Drobo (10TBs), 1 external firewire drive and four hard drives installed in my Mac Pro. If I remove a SATA drive from my Mac will if erase the drive? What if I reinstall it? One I use strictly for iTunes media, one is for video.audio RAW files and the other is just storage (original drive). I'd be willing to remove them all because what you said makes sense but I don't want to lose the data.

Thanks for the reply.

Oct 19, 2011 8:18 PM in response to fuquam

No worries, your data will be fine. Just shut down your system, pull the power cord, and slide out harddrive B, and C, leaving only your boot drive. Make sure to turn off the external HD units too, so the only HD in use is your boot drive. Then power up again.


If you see an improvement, and are confident your system is running normally, I'd shut down and re-install the other harddrives and then maybe try and find files on them that weren't completely copied, on mine they were fairly easy to find as the icons were just blank white pages 0kb in size. If you manage to find them, I'd delete them.


If you don't see an improvement, then I guess its possible that the affected files are actually on your boot drive itself. In which case, if you can track the files down and delete them, it should work all the same.


Theres always the unfortunate chance that you may not be having the same issue as me, and I hate to send you off on a wild goose chase for something that may not be there, but hopefully it is the same problem, because it was a fairly easy fix once I tracked it down. Symptom wise, it sounds exactly the same as what was happening with mine.

Running slow, Not responding

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