iPhone Replacement for Widespread issue

Your phone is probably broken. I have seen no indications that it is a widespread issue. If it were, with over 100 million phones out there you would see a million posts about it, or at least 100,000 (and no, I am not exaggerating). I've seen a dozen or so. If it is out of warranty Apple will replace it fro $199.

This does appear to be a widespread issue - just google and see. It seems like its a hardware problem, but not the microphone itself. I too have the same issue, just out of warranty. Took it to the Genius Bar, tried a firmware reset - no luck. Want to now charge me £119 for a replacement.... Not happy...

Symptoms are can't hear, or be heard during a standard call, or over speakerphone, or using headphones/mic. However, can record voice memos, use FaceTime and Skype calls.

Just looking for a Customer Services number now (the reason I'm on here) to log a complaint. If this is a known issue Apple should replace the affected handsets irrespective of warranty status.

Mike

P.S. check out this 22 page thread on the subject https://discussions.apple.com/thread/2498579?start=315&tstart=0

When there's a REAL problem 22 pages is nothing. Check out this 282 page thread: https://discussions.apple.com/thread/3391947?tstart=0

22 pages with a lot of repeat posters ammounts to a couple of hundred phones. Out of 120 million. That's 0.0002% of iPhones.

Lawrence,

Your math is off. Apple didn't sell 120 million iphone 4s. By now they probably sold around 4-6 million.

But those 200 posters don't represent the whole population of iphone 4s owners, since many of those who have the issue never visit apple forums.

To make a better calculation get the number of people who visit apple forums REGULARLY, from that number, subtract people who don't own iphone 4s. ONLY then divide that number by 200 posters. That would give you a more accurate estimate.

P.S: The issue does seem to be widespread.

Probability and statistics major.

If you really want to talk about statistics tell me the statistical significance of visiting a hospital, counting the number of sick people, and then reaching a conclusion about the incidence of sickness in the general population - without examining the general population. This forum is a hospital; most of the people here have sick devices, except for the professionals and volunteers providing "medical" care.

This thread is not about the 4S, anyway; it is about phones that are out of warranty (and so is the 22 page thread), meaning phones more than a year (or two with AppleCare) old. No 4S is out of warranty. If the phone is in warranty and has a hardware problem Apple will replace it. The number of iOS devices sold BEFORE the 4S came out is still 120 million.

If given the number I will gladly calculate if it was required so by my JOB. But I am not willing to write a 12 page post here just to prove a point to a stranger.

If you read my post I said:

"To make a better calculation get the number of people who visit apple forums REGULARLY"

So, NO , for that population apple forums won't be a hospital.

To the OP: Sorry I thought you were talking about 4s not 4.