frozen

Have you tried a hard reset yet? See this article for instructions on how to do this for your particular iPod model.

How to reset iPod

B-rock

try holding down the home button and the wake/sleep button at the same time untill the screen goes black then press the home button and wait untill the apple logo comes up 🙂

i just posted this issue, saw your reply for previous posting, tried it and it worked successfuly.

thanks