10.5 will not connect to iPod Touch - Spinning beachball

Same problem. Downloaded iTunes 5 and now connecting iPod Touch triggers the dreaded beach ball. Afraid to try connecting my iPad

I am also facing same issue

Screen came back after 50 min then I start synch (take another 40 min - I did not synch full because I was not sure how much time it will take so run a test synch that went fine but as usual start after 40)

2. Eject my iPOD touch and connected again to see if problem will remain same or gone but now again same issue (take that much time to and I and seeing that beachball again)..

I am using MacBook Pro

MAC OS 10.6.8

2.53 Ghz Intel Core 2 Dup

Here's the issue I am having.

Windows 7 64 bit enterprise

8GB RAM

Quad i7 Intel

EVERY time I connect my ipod touch (not sure of the generation) it hangs itunes, every single time. It did NOT do this prior to the update of the ipod and itunes. I use a usb cable to connect the ipod to the computer, like I always have.

I cannot do it via wifi at work.

Why is itunes hanging every single time I connect my ipod? It does eventually work, but nowhere near as quickly as it did in the prior versions.

Also, when I go to album view on my ipod, there's a lag when flipping (scrolling) through the albums, all have album art, but if I flip through them, I get the black square with the music note for a few seconds and then the album art appears. It's like it needs to catch up.

Is the new iOS for the ipod too much for it's CPU?

And why does itunes hang every time I plug in my ipod. Literally every time. It's very frustrating and if I knew it would have had this result I would have stayed back a version.

Reinstall itunes and it should fix it. Do not uninstall the 1st one before hand. It should take care of the problems.

I was having to restart Apple Mobile, then launch iTunes, then connect iPod - and pray.

iTunes shows in processes (Resource Monitor in Windows) that it frequently goes into wait and lock thread chains, though they do resolve better now.

Two experiments I did: Windows 8 works better 99% of the time but could never update to iOS 5, for that I had to go with Windows 7.

After a clean install of Windows 8 (it is Deve Preview too afterall) whatever issues I had with use and AMS are gone. I was seeing yellow "device could not start" Code -10 in Devices and Printers and Device Manager.

I do not like the "allow atuomatic sync when connected" but by turning that off it also affects AMS and iPod services and how they behave.

Yes, I think iTunes still has very rough edges and probably the most un-Windows suite (with so many services and how it gets into knooks and crannies), you can't just uninstall, there needs to be manual removal also. And it keeps installer files and caches not just current version but for everything you have installed.

Apple Common Software Support is used by every Apple program, and an issue in there can affect others, such as when Safari 5.0 and ACS 2.0. For that reason and others, Safari 5.1.1 is still easily brought to its knees and not multithreaded or well behaved, it has no place on Windows and can be a hog on processes and memory even on Mac OS.

It would be nice but uninstall and reinstall rarely is a solution, especially when it is or becomes a device driver issue and with services.

It also hangs iTunes if I click on the iPod in it as well. Pretty unhappy with the rollout of this new iOS and iTunes combo.😠

I've uninstalled and installed over, twice. Didn't work, but thank you.

Have you guys checked the articles below?

http://support.apple.com/kb/ts1717- iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch

http://support.apple.com/kb/ts1421 - iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues

http://support.apple.com/kb/TS3219 - iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch

Thanks, I have. No luck. Even when the iPod is sync'd up and I click on it, iTunes freezes. There's also an issue with the iPod, when I scroll through albums, it hangs and goes blank. It's less than 1/4 full

Done everything as stated by iOS_TechSupport (to verify) but In my case issue is same no change, I have to wait 30-40 min (after connecting iPOD touoch) and also when synch any data..

Hope to see fix/solution soon !!

Me too. Running 10.6.8 0n my Mac Mimi. all was fine with iPone 4 (4.3.5) and previou version on iTunes, hooked it up, synced both devices, noticed the upgrade to iTunes 15.5, ran the update and Blamo, everytime I connect the iPhone 4, spinning beachball of death. iPad 2 syncs/connects fine.

Mac OS X 10.5.8 on an Intel iMac

iPhone 3GS

iTunes 10.5

If you encounter the spinning ball, it may suffice to just wait (and wait and wait), as in my experience, eventually the spinning ball went away and my iPhone was properly connected to iTunes.

Tried to upgrade to iOS 5, and when I initially connected the iPhone to iTunes, I got the spinning ball. I found if I waited a long time, then it would connect. So I installed iOS5, which involves a very time consuming 'restore' step. At the end, none of the non-Apple apps would launch and no songs/podcasts/etc were on the iPhone.

So then I disabled 'auto-sync' in iTunes, connected my iPhone to iTunes, got the spinning ball, left it overnight, and in the morning it had connected to iTunes. Then I did a 'Restore', which involved resetting the phone and restoring from a previous backup made yesterday morning. Strange thing is that during the restore, the phone did not have 'Syncing now' or 'Restoring now' message on its screen. Seems to me that it should have.

Now, many hours later, it looks like everything is working on the phone now. And when I try to reconnect it to iTunes, it connects quickly without starting the spinning ball.

This whole process was very time-consuming and not fun...

However, after reading about how iOS 5 tends to dramatically reduce stand-by time on the 3GS, I am wondering if there is a way to go back to the previous iOS version?

Well, it's been a few days and it's only getting worse. Now when I copy songs from my iTunes library to my iPod it freezes up. Had I known this was going to happen to both my iPod and iTunes, I would have NEVER have done it. Completely unhappy iPod touch owner.

And I firmly believe that the new iOS is too much for the cpu on the iPod touch that I have, it craps out every time I scroll through my albums.

Given a chance, I'd sell this, get a Zune and be done with ipod and itunes.

The feedback from ios support guy is much appreciated.....but hang on a minute WHY shoudl we go to all the effort of creating new user accounts da de dah de dah...

Come on Apple release a fix pronto. You've made iTunes unuseable.

I'm a non techy user but what i do know is that applemobiledeviceservice.exe hogs 50% cpu and starts on startup on Win7. Launch itunes and itunes takes a further 50% cpu...even if i'm doing nothing with itunes.

Nothing else has changed on my laptop since it upgraded to 10.5 a few days back.

I try to sync my iphone4 and it just hangs at backing up. I suspect due to no cpu cycles being available.

This is cr*p.

I suggest all of you email and lobby journalists on radio stations at newspapers local and national to make them aware of this HUGE problem that Apple are trying to keep under covers.

I'm in the UK and have contaced the bbc and will also be in touch with the gadget show.

This issue a a problem created by Apple and they're doing nothing to acknowledge it or fix it. It's all over the support forum. Come on Apple send me an email and tell me that your fixing this!

Man Up!

It seems you just have to leave it connected for around 10 mins and it will eventually start syncing . I had exactly the same problem.